As healthcare costs increase and margins shrink, healthcare organizations need effective billing and follow-up processes to ensure they receive every dollar earned from both patients and payers. This is no easy task, however, due to pressures such as rising labor costs and heavy workloads – not to mention the myriad of changes that happen with every acquisition and consolidation.
R1’s Business Office Solutions can help hospitals and physician groups improve their entire billing function, ensuring they receive and recoup revenue that may otherwise be lost. We focus skilled resources and proprietary technology interfaces in areas with significant revenue potential, using data-driven performance management to ensure continuous effectiveness and identify areas for process improvement.
Full claims management and specialized A/R work to help ensure accurate reimbursement from all payers.
Solutions can include credits, cash posting, and coding as well.
Highly skilled financial counselors to assist uninsured or underinsured patients identify potential coverage for programs such as Medicaid, Worker’s Compensation, COBRA and auto liability.
Compassionate call center staff to guide patients’ understanding of their financial responsibility, payment options and resolve billing issues via phone, online chat or email.