The patient journey often starts before a patient sets foot in a hospital or a physician's office. It’s the initial steps in the revenue cycle that can set the tone for the entire patient journey.
During a November webinar hosted by Becker's Healthcare and sponsored by R1 RCM, Joe Polaris, R1 senior vice president of product and technology, moderated a discussion among leaders from Ascension, a large nonprofit health system, about optimizing the revenue cycle and enhancing the patient experience.
Revenue cycle optimization is a key factor in improving the patient experience, and organizations that dedicate attention and resources to it stand to gain patient loyalty and improve their bottom line.
Content written on behalf of R1 RCM.