News

Blog Post
Consumerism
Financial Performance
Patient Experience
Patient Satisfaction

R1 RCMJanuary 18, 2021

3 Ways a Patient Experience Platform Pays Long-Term Dividends

The rapid move toward consumerism has healthcare organizations working hard to create simpler, more convenient patient journeys. Yet, the key friction-causing modes of communication – faxes and phone calls – persist. It’s hard to believe that ninety percent of

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Blog Post
Consumerism
COVID-19
Patient Experience
Patient Satisfaction

R1 RCMNovember 17, 2020

4 Ways Contactless Pre-Registration and Intake Pays for Itself

Healthcare organizations, like all businesses, face continued uncertainty as they navigate the ongoing COVID-19 pandemic. A recent

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Best Practices
Blog Post
COVID-19
Finance
Payer Contracts
Physician Services
Revenue Cycle

R1 RCMNovember 12, 2020

Increasing Revenue Through Payer Contract Management

Financial recovery isn’t just an uphill battle for today’s physician practice – it’s a mountainous one of Kilimanjaro proportions. Most practices are making up for a substantial decrease in revenue that resulted from a

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Blog Post
Consumerism
Patient Experience
Patient Satisfaction

R1 RCMNovember 9, 2020

Navigating the Digital Patient Journey: What a Typical Care Visit Looks Like in 2020

If you’ve visited a practice or hospital since COVID-19 hit, chances are you’ve noticed significant changes both prior to and after your appointment such as: receiving a text or email inviting you to complete pre-registration work or a digital COVID pre-screening questionnaire, checking in with your phone from ...

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Best Practices
Blog Post
Coding
Physician Services

Yvonne RussellNovember 6, 2020

Three Best Practices to Improve Reimbursement Via Coding

2020 is beginning to wind down, but COVID-19’s financial impact on physician practices isn’t. As The Washington Post recently stated, “many of the doctors…who form the backbone of front-line ...

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Blog Post
Consumerism
Patient Experience

R1 RCMNovember 3, 2020

5 Takeaways from the SHSMD Connections Bytes Conference

R1 was proud to sponsor the 2020 SHSMD Connections Bytes Virtual Conference on October 27-28

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Blog Post
COVID-19
Physician Services
Revenue Cycle

R1 RCMOctober 26, 2020

How Financial Clearance Can Create Resiliency for Physician Practices and Patients

More than half a year into COVID-19, physician practices are still facing reduced revenue and patient volume challenges that can no longer be solely attributed to patient safety concerns. Near the start of the pandemic, The ...

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Blog Post
Consumerism
Patient Experience
Revenue Cycle

R1 RCMOctober 12, 2020

Five Ways Digital Engagement Can Elevate the Provider Experience

When discussing digital transformation in healthcare there has been a strong emphasis on patient benefits, however providers can also gain many advantages from going digital. Providers are equally as frustrated with the administrative side of healthcare – completing and submitting referrals and orders by phone or ...

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Anesthesia
Blog Post
Physician Services
Revenue Cycle

Kristen Gurney & Jeanette MiniOctober 1, 2020

2020 MIPS Year-End Action Items

We are in the home stretch for the 2020 MIPS Reporting year. This has been an exceptional year; your group may be eligible to apply for an exception due to uncontrollable circumstances or a public health emergency (i.e. COVID-19 reduced case volume, which led ...

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Blog Post
Patient Experience
Registration
Revenue Cycle

R1 RCMSeptember 30, 2020

Five Ways to Create a Better Digital Consumer Experience in Healthcare

For too long, patients’ healthcare experiences have been extremely confusing and disjointed. Consider this example – a patient visits a doctor for knee pain and receives a referral for an MRI at the hospital. The patient then makes multiple phone calls and waits on hold to get the MRI scheduled, only to be ...

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