News
Blog Post
Consumerism
Financial Performance
Patient Experience
Patient Satisfaction
R1 RCMJanuary 18, 2021
3 Ways a Patient Experience Platform Pays Long-Term Dividends
The rapid move toward consumerism has healthcare organizations working hard to create simpler, more convenient patient journeys. Yet, the key friction-causing modes of communication – faxes and phone calls – persist. It’s hard to believe that ninety percent of
Blog Post
Consumerism
COVID-19
Patient Experience
Patient Satisfaction
R1 RCMNovember 17, 2020
4 Ways Contactless Pre-Registration and Intake Pays for Itself
Healthcare organizations, like all businesses, face continued uncertainty as they navigate the ongoing COVID-19 pandemic. A recent
Best Practices
Blog Post
COVID-19
Finance
Payer Contracts
Physician Services
Revenue Cycle
R1 RCMNovember 12, 2020
Increasing Revenue Through Payer Contract Management
Financial recovery isn’t just an uphill battle for today’s physician practice – it’s a mountainous one of Kilimanjaro proportions. Most practices are making up for a substantial decrease in revenue that resulted from a
Blog Post
Consumerism
Patient Experience
Patient Satisfaction
R1 RCMNovember 9, 2020
Navigating the Digital Patient Journey: What a Typical Care Visit Looks Like in 2020
If you’ve visited a practice or hospital since COVID-19 hit, chances are you’ve noticed significant changes both prior to and after your appointment such as: receiving a text or email inviting you to complete pre-registration work or a digital COVID pre-screening questionnaire, checking in with your phone from ...
Best Practices
Blog Post
Coding
Physician Services
Yvonne RussellNovember 6, 2020
Three Best Practices to Improve Reimbursement Via Coding
2020 is beginning to wind down, but COVID-19’s financial impact on physician practices isn’t. As The Washington Post recently stated, “many of the doctors…who form the backbone of front-line ...
Blog Post
Consumerism
Patient Experience
R1 RCMNovember 3, 2020
5 Takeaways from the SHSMD Connections Bytes Conference
R1 was proud to sponsor the 2020 SHSMD Connections Bytes Virtual Conference on October 27-28
Blog Post
COVID-19
Physician Services
Revenue Cycle
R1 RCMOctober 26, 2020
How Financial Clearance Can Create Resiliency for Physician Practices and Patients
More than half a year into COVID-19, physician practices are still facing reduced revenue and patient volume challenges that can no longer be solely attributed to patient safety concerns. Near the start of the pandemic, The ...
Blog Post
Consumerism
Patient Experience
Revenue Cycle
R1 RCMOctober 12, 2020
Five Ways Digital Engagement Can Elevate the Provider Experience
When discussing digital transformation in healthcare there has been a strong emphasis on patient benefits, however providers can also gain many advantages from going digital. Providers are equally as frustrated with the administrative side of healthcare – completing and submitting referrals and orders by phone or ...
Anesthesia
Blog Post
Physician Services
Revenue Cycle
Kristen Gurney & Jeanette MiniOctober 1, 2020
2020 MIPS Year-End Action Items
We are in the home stretch for the 2020 MIPS Reporting year. This has been an exceptional year; your group may be eligible to apply for an exception due to uncontrollable circumstances or a public health emergency (i.e. COVID-19 reduced case volume, which led ...
Blog Post
Patient Experience
Registration
Revenue Cycle
R1 RCMSeptember 30, 2020
Five Ways to Create a Better Digital Consumer Experience in Healthcare
For too long, patients’ healthcare experiences have been extremely confusing and disjointed. Consider this example – a patient visits a doctor for knee pain and receives a referral for an MRI at the hospital. The patient then makes multiple phone calls and waits on hold to get the MRI scheduled, only to be ...
