News

Automation
Blog Post
Consumerism
Financial Clearance
Patient Access
Patient Experience
Patient Satisfaction

Alyson BelzMay 17, 2021

Automating Prior Authorizations Enhances the Patient Experience

While some progress has been made in the past year, insurance prior authorizations are still largely a manual process. According to the 2020 Council for Affordable Quality Healthcare (CAQH) ...

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Billing
Blog Post
Emergency Medicine
Physician Services
Price Transparency

Kathryn BeardMay 11, 2021

How Emergency Physician Groups Can Endure Balance Billing Restrictions

While the price transparency law is helping patients better anticipate and manage healthcare costs, there are still situations where they can receive unexpected bills – especially when making a ...

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Automation
Blog Post
Consumerism
Patient Access
Patient Experience
Patient Satisfaction
Revenue Cycle

Shawn DennisApril 22, 2021

Digital Orders Speed Up the Rev Cycle and Boost Patient Engagement

“Cutting waste while preserving critically important treatment is the holy grail of healthcare policy,” according to a recent New York Times article. Healthcare waste has been ...

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Blog Post
Cost Containment
COVID-19
Financial Resilience
RCM Trends
Revenue Capture

Peter A. HallApril 21, 2021

A Strategy to Eliminate Fixed Costs From the Hospital Revenue Cycle

Just days into 2021, industry leaders such as KaufmanHall began projecting that hospitals and health systems were in for another tumultuous financial ...

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Blog Post
Consumerism
Financial Performance
Partnership
Patient Access
Patient Experience
Patient Satisfaction

Joel FrenchMarch 10, 2021

Why Healthcare Organizations are Prioritizing Digital Marketplaces

“Platforms are eating the world,” asserts Alex Moazed in his book, Modern Monopolies. What was a radical disruption a few years ago is now the accepted ecommerce business model most understand through examples like Amazon and eBay. We now understand how Amazon changed consumer expectations for shopping ...

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Automation
Blog Post
COVID-19
Denials Management
Financial Recovery
Financial Resilience
Healthcare
RCM Trends
Revenue Cycle
RPA

Philip MilsomMarch 10, 2021

Getting the Greatest ROI from Revenue Cycle Automation

A year after operating margins dipped into negative numbers and YOY revenues decreased as much as

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Billing
Blog Post
Physician Services
Revenue Cycle

Richard Lopez del RinconFebruary 23, 2021

3 Ways Revenue Cycle Partnerships Produce Financial Sustainability

This post is part two of a two-part blog.

 

There is no doubt that many practices are in a strenuous financial period. Organizations need to quickly identify opportunities to reduce costs and increase profitability, which is making them seriously consider

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Billing
Blog Post
Physician Services
Revenue Cycle

Richard Lopez del RinconFebruary 23, 2021

Why CBOs Aren't Financially Viable for Practices

This post is part one of a two-part blog.

 

It’s no secret that over the past few years, physician organizations have faced several significant financial hurdles. From adjusting to value-based care, to serving more and more underinsured patients, to the most recent financial hit: ...

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Blog Post
Coding
Finance
Financial Performance
Financial Recovery
Financial Resilience
Physician Advisory
Revenue Capture
Revenue Cycle
Revenue Integrity

Nicole ShinglerFebruary 8, 2021

Moving Past Revenue Cycle Recovery to Achieve Financial Resilience

After a fairly predictable start, 2020’s unforeseen turn into a yearlong (and counting) pandemic created a torrent of financial and clinical challenges for hospitals and health systems. Reduced volume, increasing care complexities and an uncertain economy still remain in 2021 as hospitals continue working toward ...

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Blog Post
Consumerism
Financial Performance
Patient Experience
Patient Satisfaction

R1 RCMJanuary 18, 2021

3 Ways a Patient Experience Platform Pays Long-Term Dividends

The rapid move toward consumerism has healthcare organizations working hard to create simpler, more convenient patient journeys. Yet, the key friction-causing modes of communication – faxes and phone calls – persist. It’s hard to believe that ninety percent of

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