News
Blog Post
Consumerism
COVID-19
Patient Experience
Chris IngersollJune 15, 2020
How the COVID-19 Pandemic Has Emphasized the Consumer Experience
In Malcolm Gladwell’s 2000 book, The Tipping Point, he describes the advancement of “social epidemics” where a slow and steady adoption of a new cultural phenomenon or technology innovation suddenly hits an inflection point which is followed by massive adoption seemingly overnight. The innovation is ...
Consumerism
COVID-19
Podcast
Chris IngersollJune 4, 2020
HFMA: Chris Ingersoll Discusses How COVID-19 Has Impacted the Future of Healthcare
Since the COVID-19 pandemic hit the U.S., the healthcare industry has been speculating on the short and long-term effects. Chris Ingersoll, Vice President, Product Strategy at R1, recently recorded
Blog Post
Consumerism
COVID-19
Patient Experience
R1 RCMMay 5, 2020
Four Strategies for Prioritizing Patient Experience in a COVID-19 Era
When the COVID-19 pandemic hit the U.S., healthcare organizations took a necessary all-hands-on-deck approach. Providers quickly rose to the occasion, changing their care delivery model to treat COVID-19 patients while keeping other patients – as well as clinicians and staff – safe.
Article
Consumerism
Patient Experience
Physician Services
Richard Lopez del RinconMarch 16, 2020
MGMA: Creating Access and Engagement Across the Revenue Cycle
In the wake of the 2019 White House Executive Order mandating price transparency,1 many healthcare organizations have accelerated plans to enable greater cost transparency. Physician practices can substantially strengthen these plans by acknowledging that such transparency is ...
Best Practices
Consumerism
Podcast
Revenue Cycle
Joe PolarisMarch 13, 2020
Joe Polaris Talks M&A Risk and Benefits, Achieving Consumerism Goals
Hospital M&A activities have been trending up in recent years, and with the promised economies of scale it seems like an attractive option. However, according to Joe Polaris, Senior Vice President of Product Technology at R1, achieving the desired benefits of consolidation can be difficult. Joe recently ...
