News
Article
Consumerism
Physician Services
Revenue Cycle
Richard Lopez del RinconDecember 21, 2020
Physicians Practice: How the Right Revenue Cycle Partnership Can Address Consumerism Challenges
Healthcare consumerism has been a trend on the rise for many years, but has never been more relevant than in the COVID-19 “new normal.” Since millions of patients are dealing with financial struggles, loss of insurance, and an overall sense of apprehension when it comes to resuming care treatments, they are ...
Blog Post
Consumerism
COVID-19
Patient Experience
Patient Satisfaction
R1 RCMNovember 17, 2020
4 Ways Contactless Pre-Registration and Intake Pays for Itself
Healthcare organizations, like all businesses, face continued uncertainty as they navigate the ongoing COVID-19 pandemic. A recent
Blog Post
Consumerism
Patient Experience
Patient Satisfaction
R1 RCMNovember 9, 2020
Navigating the Digital Patient Journey: What a Typical Care Visit Looks Like in 2020
If you’ve visited a practice or hospital since COVID-19 hit, chances are you’ve noticed significant changes both prior to and after your appointment such as: receiving a text or email inviting you to complete pre-registration work or a digital COVID pre-screening questionnaire, checking in with your phone from ...
Blog Post
Consumerism
Patient Experience
R1 RCMNovember 3, 2020
5 Takeaways from the SHSMD Connections Bytes Conference
R1 was proud to sponsor the 2020 SHSMD Connections Bytes Virtual Conference on October 27-28
Blog Post
Consumerism
Patient Experience
Revenue Cycle
R1 RCMOctober 12, 2020
Five Ways Digital Engagement Can Elevate the Provider Experience
When discussing digital transformation in healthcare there has been a strong emphasis on patient benefits, however providers can also gain many advantages from going digital. Providers are equally as frustrated with the administrative side of healthcare – completing and submitting referrals and orders by phone or ...
Blog Post
Consumerism
COVID-19
Patient Experience
Chris IngersollJune 15, 2020
How the COVID-19 Pandemic Has Emphasized the Consumer Experience
In Malcolm Gladwell’s 2000 book, The Tipping Point, he describes the advancement of “social epidemics” where a slow and steady adoption of a new cultural phenomenon or technology innovation suddenly hits an inflection point which is followed by massive adoption seemingly overnight. The innovation is ...
Consumerism
COVID-19
Podcast
Chris IngersollJune 4, 2020
HFMA: Chris Ingersoll Discusses How COVID-19 Has Impacted the Future of Healthcare
Since the COVID-19 pandemic hit the U.S., the healthcare industry has been speculating on the short and long-term effects. Chris Ingersoll, Vice President, Product Strategy at R1, recently recorded
Blog Post
Consumerism
COVID-19
Patient Experience
R1 RCMMay 5, 2020
Four Strategies for Prioritizing Patient Experience in a COVID-19 Era
When the COVID-19 pandemic hit the U.S., healthcare organizations took a necessary all-hands-on-deck approach. Providers quickly rose to the occasion, changing their care delivery model to treat COVID-19 patients while keeping other patients – as well as clinicians and staff – safe.
Article
Consumerism
Patient Experience
Physician Services
Richard Lopez del RinconMarch 16, 2020
MGMA: Creating Access and Engagement Across the Revenue Cycle
In the wake of the 2019 White House Executive Order mandating price transparency,1 many healthcare organizations have accelerated plans to enable greater cost transparency. Physician practices can substantially strengthen these plans by acknowledging that such transparency is ...
Best Practices
Consumerism
Podcast
Revenue Cycle
Joe PolarisMarch 13, 2020
Joe Polaris Talks M&A Risk and Benefits, Achieving Consumerism Goals
Hospital M&A activities have been trending up in recent years, and with the promised economies of scale it seems like an attractive option. However, according to Joe Polaris, Senior Vice President of Product Technology at R1, achieving the desired benefits of consolidation can be difficult. Joe recently ...
