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Blog Post
Consumerism
COVID-19
Patient Experience

R1 RCMMay 5, 2020

Four Strategies for Prioritizing Patient Experience in a COVID-19 Era

When the COVID-19 pandemic hit the U.S., healthcare organizations took a necessary all-hands-on-deck approach. Providers quickly rose to the occasion, changing their care delivery model to treat COVID-19 patients while keeping other patients – as well as clinicians and staff – safe.

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Article
Consumerism
Patient Experience
Physician Services

Richard Lopez del RinconMarch 16, 2020

Creating Access and Engagement Across the Revenue Cycle

In the wake of the 2019 White House Executive Order mandating price transparency,1 many healthcare organizations have accelerated plans to enable greater cost transparency. Physician practices can substantially strengthen these plans by acknowledging that such transparency is ...

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