Becker's: Pair Digital Strategy With a Fresh Revenue Cycle Approach

Becker's Hospital ReviewMay 18, 2022

Healthcare financial and operational leaders are grappling with major challenges like labor shortages, patient satisfaction and a proliferation of technology vendors to manage. Many leaders see the patient financial experience as ripe for transformation and believe that digital tools and new approaches to revenue cycle operations can help.

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Video: Adventist Health and R1 are Reimagining the Patient Experience

R1 RCMMay 3, 2022

"This is not an either/or. This is an and,” explains Jennifer Stemmler, Chief Digital Officer for Adventist Health. “How do we solve a great consumer experience and improve our yield and cost to collect?”

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An Inseparable Duo: Patient Experience and Operating Success

Pat SaxmanApril 25, 2022

Several converging trends are continuing to hammer healthcare organizations. Namely: Thin margins are getting thinner, and a tight labor market is getting tighter, while consumer expectations keep growing.

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Patient Payment Technology Persists as Source of Friction Per Survey

R1 RCMMarch 22, 2022

Today’s consumers are inundated with financial pressures as inflation hits record highs, COVID persists as a source of medical debt, and insurers peel back on COVID-related coverage. Last year, Americans racked up

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HIT Consultant: Improving Patient Experience Amid The No Surprises Act

Ogi KwonSeptember 10, 2021

With the No Surprises Act taking effect in less than four months, it is critical that hospitals and providers leverage technology to ensure patients are informed about their expected care costs prior to receiving services. Despite industry improvements in the last several years, there remains a pressing need for more meaningful price ...

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R1 Introduces R1 Entri™ Platform to Comprehensively Transform Patient Access and Experience Across Care Settings

R1 RCMAugust 9, 2021

Solution unifies scheduling, clearance, intake and payments to improve patient/provider experiences and drive financial performance

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Becker's: Automation Improves Patient and Provider Experiences

Becker's Hospital ReviewJuly 9, 2021

Facing constant pressure from high consumer expectations, shrinking margins and growing provider burnout, health systems need strategies that strengthen relationships and build sustainable long-term growth. Labor-intensive, inefficient processes for orders, insurance authorizations, and scheduling for imaging, diagnostic testing and other ...

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Physicians Practice: Exceed Patient Expectations via the Rev Cycle

Joe PolarisJuly 7, 2021

With the COVID-19 vaccine becoming more widely adopted, the US is slowly starting to emerge from the pandemic. While some things, like in-person gatherings, are starting to go back to pre-pandemic normal, there is still a long way to go when it comes to financial recovery. This may seem especially daunting for physician practices, with ...

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Boosting Consumer Acquisition and Engagement with a Digital Front Door

Donham PrescottJune 30, 2021

As we emerge from the pandemic, healthcare marketing and communications teams that had quickly shifted gears away from promotional efforts during the crisis to providing education and maintaining engagement are now moving forward to further build trust and loyalty with constituents. Now more ...

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MGMA Takeaways: Transforming Care Coordination and RCM

Joe PolarisJune 21, 2021

At the recent MGMA Medical Practice Excellence Pathways Conference, Sherri Harris, Regional Manager of Scheduling for Ascension Sacred Heart and Joe Polaris, SVP, Product and Technology for R1 RCM discussed ways to transform the care coordination and revenue cycle ...

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