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Consumerism
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Becker's Hospital ReviewJuly 9, 2021

Becker's: Automation Improves Patient and Provider Experiences

Facing constant pressure from high consumer expectations, shrinking margins and growing provider burnout, health systems need strategies that strengthen relationships and build sustainable long-term growth. Labor-intensive, inefficient processes for orders, insurance authorizations, and scheduling for imaging, ...

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Blog Post
Consumerism
Financial Recovery
Patient Experience
Revenue Cycle

Joe PolarisJuly 7, 2021

Physicians Practice: Exceed Patient Expectations via the Rev Cycle

With the COVID-19 vaccine becoming more widely adopted, the US is slowly starting to emerge from the pandemic. While some things, like in-person gatherings, are starting to go back to pre-pandemic normal, there is still a long way to go when it comes to financial recovery. This may seem especially daunting ...

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Ambulatory Care
Blog Post
Consumerism
Patient Access
Patient Experience
Patient Satisfaction

Donham PrescottJune 30, 2021

Boosting Consumer Acquisition and Engagement with a Digital Front Door

As we emerge from the pandemic, healthcare marketing and communications teams that had quickly shifted gears away from promotional efforts during the crisis to providing education and maintaining engagement are now moving forward to further build trust and ...

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Blog Post
Consumerism
Financial Performance
Patient Access
Patient Experience
Patient Satisfaction
Revenue Cycle

Joe PolarisJune 21, 2021

MGMA Takeaways: Transforming Care Coordination and RCM

At the recent MGMA Medical Practice Excellence Pathways Conference, Sherri Harris, Regional Manager of Scheduling for Ascension Sacred Heart and Joe Polaris, SVP, Product and Technology for R1 RCM discussed ways to transform the care ...

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Automation
Blog Post
Consumerism
Financial Clearance
Patient Access
Patient Experience
Patient Satisfaction

Alyson BelzMay 17, 2021

Automating Prior Authorizations Enhances the Patient Experience

While some progress has been made in the past year, insurance prior authorizations are still largely a manual process. According to the 2020 Council for Affordable Quality Healthcare (CAQH) ...

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Article
Consumerism
Financial Performance
Financial Recovery
Financial Resilience
Patient Experience
RCM partnership

Becker's Hospital ReviewMay 14, 2021

Becker's: 5 Key Takeaways - LifePoint's Jason Ross on RCM Partnerships

In the wake of COVID-19, many healthcare leaders are concerned about their organization’s financial viability and are seeking new revenue cycle management (RCM) strategies to increase profitability and market share.

At the virtual Becker's Hospital Review 11th Annual Meeting, Jason Ross, senior vice ...

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Article
Consumerism
Patient Access
Patient Experience
Patient Satisfaction
Price Transparency

Joel FrenchApril 29, 2021

HIT Consultant: Why a Digital Front Door is Critical to the Rev Cycle

The COVID-19 crisis has upended many of our traditional business procedures and processes. However, because digital transformations were well underway before the pandemic, the shift to remote work and contactless consumer self-service was swift. In healthcare, digital strategies that were expected to take 10 ...

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Consumerism
Financial Clearance
Patient Experience
Podcast
Price Transparency
RCM Trends
Revenue Cycle

Ogi KwonApril 22, 2021

Chief Healthcare Executive: CMS' Price Transparency Rule

The new federal price transparency law took effect January 1, 2021, yet many hospitals – still focused on financial recovery in COVID-19’s wake – were not prepared to become fully compliant by this date.  In this Chief Healthcare Executive video interview, Ogi Kwon – Manager, Advisory & ...

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Automation
Blog Post
Consumerism
Patient Access
Patient Experience
Patient Satisfaction
Revenue Cycle

Shawn DennisApril 22, 2021

Digital Orders Speed Up the Rev Cycle and Boost Patient Engagement

“Cutting waste while preserving critically important treatment is the holy grail of healthcare policy,” according to a recent New York Times article. Healthcare waste has been ...

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Article
Automation
Consumerism
Physician Services
Revenue Cycle

Richard Lopez del RinconMarch 25, 2021

Medical Economics: Consumer Financial Engagement Post COVID-19

Just one year ago, all medical practices were completely thrown off course by COVID-19 and the unprecedented drop in patient volume it created. In just a matter of weeks, business operations were completely derailed as providers quickly devised new processes and workflows, as well as digital resources ...

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