Start Preparing Now for the CMS Appropriate Use Criteria (AUC) Program
Maddie CorriganSeptember 28, 2021
The imaging market in the United States is estimated to generate more than $100 billion annually. While approximately 60% of the imaging volume is conducted within hospitals, ...
HealthLeaders: Ascension's Seamless Consumer Financial Journey
Alexandra Wilson PecciAugust 24, 2021
"Wow! A lot easier than I thought, because I thought I was going to need someone to help me. But I didn't."
Becker's: Automation Improves Patient and Provider Experiences
Becker's Hospital ReviewJuly 9, 2021
Facing constant pressure from high consumer expectations, shrinking margins and growing provider burnout, health systems need strategies that strengthen relationships and build sustainable long-term growth. Labor-intensive, inefficient processes for orders, insurance authorizations, and scheduling for imaging, ...
Boosting Consumer Acquisition and Engagement with a Digital Front Door
Donham PrescottJune 30, 2021
As we emerge from the pandemic, healthcare marketing and communications teams that had quickly shifted gears away from promotional efforts during the crisis to providing education and maintaining engagement are now moving forward to further build trust and ...
MGMA Takeaways: Transforming Care Coordination and RCM
Joe PolarisJune 21, 2021
At the recent MGMA Medical Practice Excellence Pathways Conference, Sherri Harris, Regional Manager of Scheduling for Ascension Sacred Heart and Joe Polaris, SVP, Product and Technology for R1 RCM discussed ways to transform the care ...
Automating Prior Authorizations Enhances the Patient Experience
Alyson BelzMay 17, 2021
While some progress has been made in the past year, insurance prior authorizations are still largely a manual process. According to the 2020 Council for Affordable Quality Healthcare (CAQH) ...
HIT Consultant: Why a Digital Front Door is Critical to the Rev Cycle
Joel FrenchApril 29, 2021
The COVID-19 crisis has upended many of our traditional business procedures and processes. However, because digital transformations were well underway before the pandemic, the shift to remote work and contactless consumer self-service was swift. In healthcare, digital strategies that were expected to take 10 ...
Digital Orders Speed Up the Rev Cycle and Boost Patient Engagement
Shawn DennisApril 22, 2021
“Cutting waste while preserving critically important treatment is the holy grail of healthcare policy,” according to a recent New York Times article. Healthcare waste has been ...
Why Healthcare Organizations are Prioritizing Digital Marketplaces
Joel FrenchMarch 10, 2021
“Platforms are eating the world,” asserts Alex Moazed in his book, Modern Monopolies. What was a radical disruption a few years ago is now the accepted ecommerce business model most understand through examples like Amazon and eBay. We now understand how Amazon changed consumer expectations for shopping ...
Hospital Access Management: Physicians, Patients Rarely Discuss Cost
Hospital Access ManagementFebruary 3, 2021
Physicians order tests, prescribe drugs, give referrals to specialists, and recommend surgery — almost always without ever addressing how much all of it costs.
