Becker's: Pair Digital Strategy With a Fresh Revenue Cycle Approach

Becker's Hospital ReviewMay 18, 2022

Healthcare financial and operational leaders are grappling with major challenges like labor shortages, patient satisfaction and a proliferation of technology vendors to manage. Many leaders see the patient financial experience as ripe for transformation and believe that digital tools and new approaches to revenue cycle operations can help.

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An Inseparable Duo: Patient Experience and Operating Success

Pat SaxmanApril 25, 2022

Several converging trends are continuing to hammer healthcare organizations. Namely: Thin margins are getting thinner, and a tight labor market is getting tighter, while consumer expectations keep growing.

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Start Preparing Now for the CMS Appropriate Use Criteria (AUC) Program

Maddie CorriganSeptember 28, 2021

The imaging market in the United States is estimated to generate more than $100 billion annually. While approximately 60% of the imaging volume is conducted within hospitals, making imaging a key source of ...

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HealthLeaders: Ascension's Seamless Consumer Financial Journey

Alexandra Wilson PecciAugust 24, 2021

"Wow! A lot easier than I thought, because I thought I was going to need someone to help me. But I didn't."

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Becker's: Automation Improves Patient and Provider Experiences

Becker's Hospital ReviewJuly 9, 2021

Facing constant pressure from high consumer expectations, shrinking margins and growing provider burnout, health systems need strategies that strengthen relationships and build sustainable long-term growth. Labor-intensive, inefficient processes for orders, insurance authorizations, and scheduling for imaging, diagnostic testing and other ...

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Boosting Consumer Acquisition and Engagement with a Digital Front Door

Donham PrescottJune 30, 2021

As we emerge from the pandemic, healthcare marketing and communications teams that had quickly shifted gears away from promotional efforts during the crisis to providing education and maintaining engagement are now moving forward to further build trust and loyalty with constituents. Now more ...

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MGMA Takeaways: Transforming Care Coordination and RCM

Joe PolarisJune 21, 2021

At the recent MGMA Medical Practice Excellence Pathways Conference, Sherri Harris, Regional Manager of Scheduling for Ascension Sacred Heart and Joe Polaris, SVP, Product and Technology for R1 RCM discussed ways to transform the care coordination and revenue cycle ...

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Automating Prior Authorizations Enhances the Patient Experience

Connie SmithMay 17, 2021

While some progress has been made in the past year, insurance prior authorizations are still largely a manual process. According to the 2020 Council for Affordable Quality Healthcare (CAQH) Index, even with an 8% increase ...

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HIT Consultant: Why a Digital Front Door is Critical to the Rev Cycle

Joel FrenchApril 29, 2021

The COVID-19 crisis has upended many of our traditional business procedures and processes. However, because digital transformations were well underway before the pandemic, the shift to remote work and contactless consumer self-service was swift. In healthcare, digital strategies that were expected to take 10 years to accomplish may now be ...

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Digital Orders Speed Up the Rev Cycle and Boost Patient Engagement

Shawn DennisApril 22, 2021

“Cutting waste while preserving critically important treatment is the holy grail of healthcare policy,” according to a recent New York Times article. Healthcare waste has been widely reported in recent years, ...

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