Start Preparing Now for the CMS Appropriate Use Criteria (AUC) Program

Maddie CorriganSeptember 28, 2021

The imaging market in the United States is estimated to generate more than $100 billion annually. While approximately 60% of the imaging volume is conducted within hospitals, ...

Read More

HealthLeaders: Ascension's Seamless Consumer Financial Journey

Alexandra Wilson PecciAugust 24, 2021

"Wow! A lot easier than I thought, because I thought I was going to need someone to help me. But I didn't."

Read More

Becker's: Automation Improves Patient and Provider Experiences

Becker's Hospital ReviewJuly 9, 2021

Facing constant pressure from high consumer expectations, shrinking margins and growing provider burnout, health systems need strategies that strengthen relationships and build sustainable long-term growth. Labor-intensive, inefficient processes for orders, insurance authorizations, and scheduling for imaging, ...

Read More

Boosting Consumer Acquisition and Engagement with a Digital Front Door

Donham PrescottJune 30, 2021

As we emerge from the pandemic, healthcare marketing and communications teams that had quickly shifted gears away from promotional efforts during the crisis to providing education and maintaining engagement are now moving forward to further build trust and ...

Read More

MGMA Takeaways: Transforming Care Coordination and RCM

Joe PolarisJune 21, 2021

At the recent MGMA Medical Practice Excellence Pathways Conference, Sherri Harris, Regional Manager of Scheduling for Ascension Sacred Heart and Joe Polaris, SVP, Product and Technology for R1 RCM discussed ways to transform the care ...

Read More

Automating Prior Authorizations Enhances the Patient Experience

Alyson BelzMay 17, 2021

While some progress has been made in the past year, insurance prior authorizations are still largely a manual process. According to the 2020 Council for Affordable Quality Healthcare (CAQH) ...

Read More

HIT Consultant: Why a Digital Front Door is Critical to the Rev Cycle

Joel FrenchApril 29, 2021

The COVID-19 crisis has upended many of our traditional business procedures and processes. However, because digital transformations were well underway before the pandemic, the shift to remote work and contactless consumer self-service was swift. In healthcare, digital strategies that were expected to take 10 ...

Read More

Digital Orders Speed Up the Rev Cycle and Boost Patient Engagement

Shawn DennisApril 22, 2021

“Cutting waste while preserving critically important treatment is the holy grail of healthcare policy,” according to a recent New York Times article. Healthcare waste has been ...

Read More

Why Healthcare Organizations are Prioritizing Digital Marketplaces

Joel FrenchMarch 10, 2021

“Platforms are eating the world,” asserts Alex Moazed in his book, Modern Monopolies. What was a radical disruption a few years ago is now the accepted ecommerce business model most understand through examples like Amazon and eBay. We now understand how Amazon changed consumer expectations for shopping ...

Read More

Hospital Access Management: Physicians, Patients Rarely Discuss Cost

Hospital Access ManagementFebruary 3, 2021

Physicians order tests, prescribe drugs, give referrals to specialists, and recommend surgery — almost always without ever addressing how much all of it costs.

Read More