News

Article
Patient Experience
Registration
Joel Berg for MedCity NewsJanuary 17, 2020

R1 RCM pays $190M for scheduling software firm

Patient scheduling is increasingly seen as a key part of revenue cycle management. It also can help create a more welcoming "digital front door" that improves access to care and the overall patient experience.

 

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Article
Automation
Patient Experience
Chris IngersollDecember 4, 2019

Three Keys to Creating the Optimal Payment Transformation Strategy

Well before the June 2019 White House Executive Order regarding price transparency, healthcare leaders ranked offering a positive patient financial experience as one of their top two strategic priorities for 2019 1 . Today’s patients not only want cost transparency, but also an array of options for ...

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Article
Patient Experience
Registration
Hospital Access ManagementNovember 21, 2019

For Patients, Self-Registration Options Mean More Control and Speedier Care

If a department had all the available “bells and whistles” vendors are offering for self-service options, patients could completely bypass registration altogether.

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Automation
Blog Post
Patient Experience
Revenue Cycle
Lora QuinnNovember 7, 2019

Paving the Way for the Revenue Cycle of the Future

For healthcare finance teams, leading and managing the revenue cycle has evolved into an increasingly complex role—requiring in-depth knowledge of regulatory changes, payer contract management, staffing, value-based reimbursement and the patient experience. As attendees at the fifth annual Becker’s ...

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Blog Post
Patient Experience
Registration
Revenue Cycle
Tom LytleOctober 16, 2019

Patients Agree that Digitizing the Registration Process is Key to Improving Overall Patient Financial Experience

Today’s healthcare providers know that exceptional clinical care and quality outcomes are not enough—patients expect more when it comes to their healthcare experiences. With patients increasingly bearing more of their healthcare costs, hospitals and health systems need to take steps to ensure that a patient’s ...

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Blog Post
Patient Experience
Physician Services
Revenue Cycle
R1 RCMAugust 13, 2019

Three Ways Physician Group Practices Can Strengthen RCM Processes and Unify the Patient Financial Experience

For a physician group practice to be successful in today’s healthcare environment, organizations must dedicate resources toward creating a cohesive, streamlined revenue cycle and giving patients the best possible financial experience. As high-deductible healthcare plans and out-of-pocket costs continue to ...

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Article
Patient Experience
Revenue Cycle
RPA
Joe PolarisJuly 12, 2019

Look Ahead: Technology Advancements Shaping RCM and the Patient Financial Experience

Say the words “healthcare” and “automation” together. What typically springs to mind are visions of exciting clinical applications that leverage machine learning, artificial intelligence (AI) and robotic process automation (RPA). Who hasn’t been intrigued, for example, by reports about various new ways ...

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Article
Patient Experience
Registration
Revenue Cycle
Joe PolarisJune 5, 2019

3 Things Patients Want from Their Healthcare Financial Experience

In most healthcare organizations, basic automation is used to complete individual revenue cycle tasks. Seldom, however, is technology used to optimize entire revenue cycle management (RCM) processes and improve the patient financial experience.

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Article
Patient Experience
Dr. Ronald HirschMay 8, 2019

The Patient, the Clinicians, the Payer, and the Hospital Encounter

While efforts continue to be made to improve the quality and efficiency of care provided to patients in a hospital (this includes many of the qualifying payment programs being tested by governmental and private payers), the industry cannot overlook how patients view their financial obligations and how their ...

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Article
Patient Experience
Revenue Cycle
Joe Polaris for Health IT OutcomesFebruary 7, 2019

How Revenue Cycle Technology Can Upgrade the Patient Experience

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