News

Blog Post
Consumerism
COVID-19
Patient Experience
Patient Satisfaction

R1 RCMNovember 17, 2020

4 Ways Contactless Pre-Registration and Intake Pays for Itself

Healthcare organizations, like all businesses, face continued uncertainty as they navigate the ongoing COVID-19 pandemic. A recent

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Blog Post
Consumerism
Patient Experience
Patient Satisfaction

R1 RCMNovember 9, 2020

Navigating the Digital Patient Journey: What a Typical Care Visit Looks Like in 2020

If you’ve visited a practice or hospital since COVID-19 hit, chances are you’ve noticed significant changes both prior to and after your appointment such as: receiving a text or email inviting you to complete pre-registration work or a digital COVID pre-screening questionnaire, checking in with your phone from ...

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Article
Patient Experience
Physician Services
Telehealth

Vijay KotteNovember 6, 2020

MGMA: Enduring the Second Wave - 4 Strategies to Prepare Your Practice's Revenue Cycle

When COVID-19 first hit, practices were forced to enter crisis mode and make tough decisions to remain open. More than 12,000 job losses occurred in the month of March alone,¹ and on average practices have reported a 55% decrease in revenue.² After facing the devastating financial impacts from the initial ...

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Blog Post
Consumerism
Patient Experience

R1 RCMNovember 3, 2020

5 Takeaways from the SHSMD Connections Bytes Conference

R1 was proud to sponsor the 2020 SHSMD Connections Bytes Virtual Conference on October 27-28

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Partnership
Patient Experience
Press Release
Revenue Cycle

R1 RCMOctober 28, 2020

LifePoint Health and R1 RCM Announce Partnership to Deliver Revenue Cycle Excellence and Enhance Patient Experience

BRENTWOOD, TN and CHICAGO – October 28, 2020 – R1 RCM Inc. (NASDAQ:RCM), a leader in technology-enabled revenue cycle management (RCM) services to healthcare providers, and LifePoint Health, a national network of hospitals, post-acute services, outpatient centers and providers in more than 80 ...

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Blog Post
Consumerism
Patient Experience
Revenue Cycle

R1 RCMOctober 12, 2020

Five Ways Digital Engagement Can Elevate the Provider Experience

When discussing digital transformation in healthcare there has been a strong emphasis on patient benefits, however providers can also gain many advantages from going digital. Providers are equally as frustrated with the administrative side of healthcare – completing and submitting referrals and orders by phone or ...

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Blog Post
Patient Experience
Registration
Revenue Cycle

R1 RCMSeptember 30, 2020

Five Ways to Create a Better Digital Consumer Experience in Healthcare

For too long, patients’ healthcare experiences have been extremely confusing and disjointed. Consider this example – a patient visits a doctor for knee pain and receives a referral for an MRI at the hospital. The patient then makes multiple phone calls and waits on hold to get the MRI scheduled, only to be ...

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Blog Post
COVID-19
Patient Experience

R1 RCMAugust 21, 2020

Take Two on 2020: Four Actions to Jumpstart the Revenue Cycle in the Back Half of the Year

As healthcare organizations geared up for a new decade back in January, no one anticipated the massive disruption that COVID-19 would soon ...

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Article
COVID-19
Patient Experience
Physician Services

Richard Lopez del RinconAugust 3, 2020

Medical Economics: Strategies for responding to the effects of COVID-19

With the spread of the COVID-19 virus continuing to be a top concern, patients are avoiding doctors’ offices. As a result, practices are experiencing significant financial hardships—one recent Medical Group Management Association ...

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Blog Post
COVID-19
Patient Experience
Revenue Cycle

R1 RCMJuly 6, 2020

10 Statistics that Show How COVID-19 Has Changed the Revenue Cycle

At the end of 2019, healthcare leaders projected the upcoming year would bring more consolidation and a greater focus on consumerism. While we’re now seeing these predictions come to fruition, no one anticipated the seismic shift that would happen due to COVID-19 – and the many ways the pandemic would impact ...

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