Six Pitfalls to Avoid in a Healthcare Call Center to Drive More Cash
R1 RCMMay 19, 2023
It’s no secret that running an efficient modern healthcare call center can be a struggle. Health systems are currently facing unprecedented challenges, including skyrocketing costs, high labor shortages and increasingly more money left uncollected, resulting in monumental losses and long-term negative margins.
Why Prior Authorization Reform Should Garner Provider Support
R1 Regulatory TeamApril 14, 2023
In the United States, prior authorization (“PA”) is a cost-containment tool utilized by payers to reduce payment for medically unnecessary or inappropriate patient care. Despite its laudable policy goals, the use of PA faces
Executive Shares Insights on RCM Outsourcing
R1 RCMMarch 1, 2023
If you’re like most healthcare executives, you've probably spent countless hours thinking about a host of challenges including razor thin margins, the labor market, and how to improve the patient experience. You’ve probably read articles about RCM outsourcing, watched webinars and analyzed data about the impact it can have. Maybe you’ve even ...
Evaluating RCM Technology Through Three Different Stakeholder Lenses
R1 RCMFebruary 1, 2023
RCM outsourcing and technology go hand-in-hand. The robust technology offered by outsourcing partnerships can offer streamlined workflows, intelligent automation, and unparalleled accuracy, all of which can lead to reduced costs and increased revenue collections. These benefits are a big reason why
Hospital Price Transparency: Lessons Learned, Best Practices
R1 Regulatory TeamDecember 19, 2022
Federal price transparency requirements for hospitals from the Centers for Medicare & Medicaid Services (CMS) provide patients with an unprecedented amount of insight into the costs for medical services.1
In theory, more pricing information should ...
A Holistic Approach to Patient Payments Engages Patients Early
Michelle BraymerOctober 26, 2022
The numbers are sobering. Two-thirds of medical debt for Americans is the result of a one-time or short-term medical ...
Communication and Shared Goals: Creating Successful RCM Partnerships
R1 RCMOctober 14, 2022
What do marriages, friendships and even revenue cycle partnerships all have in common? They are powered by communication, shared goals, commitment and adaptability – things that are key to any successful and long-term relationship.
Becker’s Healthcare sat down with Nola Wyatt, recently retired vice president of revenue cycle at ...
Healthcare Trends and Data Show Clinical Shortage 'Tip of the Iceberg'
R1 RCMOctober 6, 2022
As the country is emerging from the worst of the pandemic, restaurants, local shops and national chains are constrained by staffing shortages. It’s an inconvenience to say the least, but this is just the tip of the iceberg as other sectors of the labor market are tightening in more crucial ways.
A healthcare labor shortage – one that ...
How Entri Pay Disrupts the Patient Payment Model
Nikolaus TrottaSeptember 21, 2022
The unprecedented challenges health systems face today are well publicized – from rising costs to scarce labor to shrinking margins – each of which is compounded by the ever-increasing portion of revenue that falls under patient responsibility. Patients can’t keep up. Even insured patients now represent
Sentara Execs Share Insights for Strong Patient Financial Engagement
Will ReillyAugust 10, 2022
The financial environment for health systems and their patients keeps getting tougher.Cascading effects of the pandemic have led toa looming recession, severe labor shortages, rising ...
