News

Blog Post
Patient Experience
Revenue Cycle

Rod NichollsMarch 20, 2020

Putting the Patient First: HealthLeaders Addresses Top Five Actions Healthcare Executives Can Take to Prioritize Patient Experience

Now more than ever in healthcare, the focus is on the patient—and what they need from providers and payers in order to have the ideal patient experience.  As we embark on a new decade, it’s exciting to see organizations showing signs of being more open to investing in revenue cycle technology that gives ...

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Article
Consumerism
Patient Experience
Physician Services

Richard Lopez del Rincon for MGMAMarch 16, 2020

Creating Access and Engagement Across the Revenue Cycle

In the wake of the 2019 White House Executive Order mandating price transparency,1 many healthcare organizations have accelerated plans to enable greater cost transparency. Physician practices can substantially strengthen these plans by acknowledging that such transparency is ...

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Article
Automation
Patient Experience
Physician Services

Dan Pope for Physicians PracticeJanuary 21, 2020

Streamline Your Revenue Cycle with Intelligent Automation

For years, healthcare organizations have been keeping revenue cycle operations in-house and investing in one-off software applications to address various challenges. Leaders are seeing little-to-no return on these investments and are left with disjointed technology that makes it harder for staff members to ...

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Article
Patient Experience
Registration

Joel Berg for MedCity NewsJanuary 17, 2020

R1 RCM pays $190M for scheduling software firm

Patient scheduling is increasingly seen as a key part of revenue cycle management. It also can help create a more welcoming "digital front door" that improves access to care and the overall patient experience.

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Article
Automation
Patient Experience

Chris IngersollDecember 4, 2019

Three Keys to Creating the Optimal Payment Transformation Strategy

Well before the June 2019 White House Executive Order regarding price transparency, healthcare leaders ranked offering a positive patient financial experience as one of their top two strategic priorities for 2019 1 . Today’s patients not only want cost transparency, but also an array of options for ...

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Article
Patient Experience
Registration

Hospital Access ManagementNovember 21, 2019

For Patients, Self-Registration Options Mean More Control and Speedier Care

If a department had all the available “bells and whistles” vendors are offering for self-service options, patients could completely bypass registration altogether.

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Automation
Blog Post
Patient Experience
Revenue Cycle

Lora QuinnNovember 7, 2019

Paving the Way for the Revenue Cycle of the Future

For healthcare finance teams, leading and managing the revenue cycle has evolved into an increasingly complex role—requiring in-depth knowledge of regulatory changes, payer contract management, staffing, value-based reimbursement and the patient experience. As attendees at the fifth annual Becker’s ...

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Blog Post
Patient Experience
Registration
Revenue Cycle

Tom LytleOctober 16, 2019

Patients Agree that Digitizing the Registration Process is Key to Improving Overall Patient Financial Experience

Today’s healthcare providers know that exceptional clinical care and quality outcomes are not enough—patients expect more when it comes to their healthcare experiences. With patients increasingly bearing more of their healthcare costs, hospitals and health systems need to take steps to ensure that a patient’s ...

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Blog Post
Patient Experience
Physician Services
Revenue Cycle

R1 RCMAugust 13, 2019

Three Ways Physician Group Practices Can Strengthen RCM Processes and Unify the Patient Financial Experience

For a physician group practice to be successful in today’s healthcare environment, organizations must dedicate resources toward creating a cohesive, streamlined revenue cycle and giving patients the best possible financial experience. As high-deductible healthcare plans and out-of-pocket costs continue to ...

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Article
Patient Experience
Revenue Cycle
RPA

Joe PolarisJuly 12, 2019

Look Ahead: Technology Advancements Shaping RCM and the Patient Financial Experience

Say the words “healthcare” and “automation” together. What typically springs to mind are visions of exciting clinical applications that leverage machine learning, artificial intelligence (AI) and robotic process automation (RPA). Who hasn’t been intrigued, for example, by reports about various new ways ...

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