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Blog Post
Consumerism
Financial Performance
Partnership
Patient Access
Patient Experience
Patient Satisfaction

Joel FrenchMarch 10, 2021

Why Healthcare Organizations are Prioritizing Digital Marketplaces

“Platforms are eating the world,” asserts Alex Moazed in his book, Modern Monopolies. What was a radical disruption a few years ago is now the accepted ecommerce business model most understand through examples like Amazon and eBay. We now understand how Amazon changed consumer expectations for shopping ...

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Article
Patient Experience
Price Transparency
Revenue Cycle

Alexandra Wilson PecciFebruary 15, 2021

HealthLeaders: Price Transparency is Here, Actions to Take

The CMS price transparency mandate is in effect at long last, after a yearlong delay, court challenges, worries over confused patients, concerns about disclosing proprietary data, and COVID-19-related setbacks.

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Article
health
Healthcare
Patient Experience
Physician Advisory
Physician Services
Revenue Cycle

Nina YoungstromFebruary 9, 2021

COSMOS: Readmission Penalties May Be Worth Swallowing For Revenue

Hospitals may want to reconsider how hard they work to stave off certain Medicare readmissions because the penalties from the Hospital Readmissions Reduction Program pale compared to the loss of revenue and potential harm to patients who should be back in the hospital, a physician advisor said. That calculation ...

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Article
Patient Access
Patient Collections
Patient Experience
Patient Payments
Patient Satisfaction
Revenue Cycle

Hospital Access ManagementFebruary 3, 2021

Hospital Access Management: Physicians, Patients Rarely Discuss Cost

Physicians order tests, prescribe drugs, give referrals to specialists, and recommend surgery — almost always without ever addressing how much all of it costs.

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Blog Post
Consumerism
Financial Performance
Patient Experience
Patient Satisfaction

R1 RCMJanuary 18, 2021

3 Ways a Patient Experience Platform Pays Long-Term Dividends

The rapid move toward consumerism has healthcare organizations working hard to create simpler, more convenient patient journeys. Yet, the key friction-causing modes of communication – faxes and phone calls – persist. It’s hard to believe that ninety percent of

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Blog Post
Consumerism
COVID-19
Patient Experience
Patient Satisfaction

R1 RCMNovember 17, 2020

Contactless Pre-Registration and Intake: 4 Ways it Pays for Itself

Healthcare organizations, like all businesses, face continued uncertainty as they navigate the ongoing COVID-19 pandemic. A recent

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Blog Post
Consumerism
Patient Experience
Patient Satisfaction

R1 RCMNovember 9, 2020

Navigating Today's Digital Patient Journey

If you’ve visited a practice or hospital since COVID-19 hit, chances are you’ve noticed significant changes both prior to and after your appointment such as: receiving a text or email inviting you to complete pre-registration work or a digital COVID pre-screening questionnaire, checking in with your phone from ...

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Article
Patient Experience
Physician Services
Telehealth

Vijay KotteNovember 6, 2020

MGMA: Enduring the Second Wave - 4 Strategies to Prepare Your Practice

When COVID-19 first hit, practices were forced to enter crisis mode and make tough decisions to remain open. More than 12,000 job losses occurred in the month of March alone,¹ and on average practices have reported a 55% decrease in revenue.² After facing the devastating financial impacts from the initial ...

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Blog Post
Consumerism
Patient Experience

R1 RCMNovember 3, 2020

5 Takeaways from the SHSMD Connections Bytes Conference

R1 was proud to sponsor the 2020 SHSMD Connections Bytes Virtual Conference on October 27-28

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Partnership
Patient Experience
Press Release
Revenue Cycle

R1 RCMOctober 28, 2020

LifePoint Health and R1 RCM Announce Partnership to Deliver Revenue Cycle Excellence and Enhance Patient Experience

BRENTWOOD, TN and CHICAGO – October 28, 2020 – R1 RCM Inc. (NASDAQ:RCM), a leader in technology-enabled revenue cycle management (RCM) services to healthcare providers, and LifePoint Health, a national network of hospitals, post-acute services, outpatient centers and providers in more than 80 ...

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