News

Partnership
Patient Experience
Press Release
Revenue Cycle

R1 RCMOctober 28, 2020

LifePoint Health and R1 RCM Announce Partnership to Deliver Revenue Cycle Excellence and Enhance Patient Experience

BRENTWOOD, TN and CHICAGO – October 28, 2020 – R1 RCM Inc. (NASDAQ:RCM), a leader in technology-enabled revenue cycle management (RCM) services to healthcare providers, and LifePoint Health, a national network of hospitals, post-acute services, outpatient centers and providers in more than 80 ...

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Blog Post
Consumerism
Patient Experience
Revenue Cycle

R1 RCMOctober 12, 2020

Five Ways Digital Engagement Can Elevate the Provider Experience

When discussing digital transformation in healthcare there has been a strong emphasis on patient benefits, however providers can also gain many advantages from going digital. Providers are equally as frustrated with the administrative side of healthcare – completing and submitting referrals and orders by phone or ...

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Blog Post
Patient Experience
Registration
Revenue Cycle

R1 RCMSeptember 30, 2020

Five Ways to Create a Better Digital Consumer Experience in Healthcare

For too long, patients’ healthcare experiences have been extremely confusing and disjointed. Consider this example – a patient visits a doctor for knee pain and receives a referral for an MRI at the hospital. The patient then makes multiple phone calls and waits on hold to get the MRI scheduled, only to be ...

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Blog Post
COVID-19
Patient Experience

R1 RCMAugust 21, 2020

Take Two on 2020: Four Actions to Jumpstart the Revenue Cycle in the Back Half of the Year

As healthcare organizations geared up for a new decade back in January, no one anticipated the massive disruption that COVID-19 would soon ...

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Article
COVID-19
Patient Experience
Physician Services

Richard Lopez del RinconAugust 3, 2020

Medical Economics: Strategies for responding to the effects of COVID-19

With the spread of the COVID-19 virus continuing to be a top concern, patients are avoiding doctors’ offices. As a result, practices are experiencing significant financial hardships—one recent Medical Group Management Association ...

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Blog Post
COVID-19
Patient Experience
Revenue Cycle

R1 RCMJuly 6, 2020

10 Statistics that Show How COVID-19 Has Changed the Revenue Cycle

At the end of 2019, healthcare leaders projected the upcoming year would bring more consolidation and a greater focus on consumerism. While we’re now seeing these predictions come to fruition, no one anticipated the seismic shift that would happen due to COVID-19 – and the many ways the pandemic would impact ...

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Blog Post
Consumerism
COVID-19
Patient Experience

Chris IngersollJune 15, 2020

How the COVID-19 Pandemic Has Emphasized the Consumer Experience

In Malcolm Gladwell’s 2000 book, The Tipping Point, he describes the advancement of “social epidemics” where a slow and steady adoption of a new cultural phenomenon or technology innovation suddenly hits an inflection point which is followed by massive adoption seemingly overnight. The innovation is ...

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Blog Post
COVID-19
Patient Experience
Registration

Tom LytleJune 8, 2020

Remote Registration Ensures Patient and Staff Safety During COVID-19

Throughout the COVID-19 pandemic, frontline patient registrars have provided critical assistance by scheduling and coordinating care for thousands of hospital patients.  While these roles are in high demand, they also require employees to work in high-risk environments—given the frequent face-to-face patient ...

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Partnership
Patient Experience
Press Release
Revenue Cycle

R1 RCMJune 3, 2020

R1 Announces Agreement to Acquire Cerner RevWorks℠

CHICAGO June 3, 2020R1 RCM Inc. (NASDAQ:RCM), a leading provider of technology-enabled revenue cycle management services to healthcare providers, today announced that it will acquire Cerner RevWorks services business and commercial, non-federal client relationships. ...

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Patient Experience
Physician Services
Press Release
Revenue Cycle

R1 RCMJune 1, 2020

R1 Drives Continued Growth in Physician Revenue Cycle Management Market with Addition of Pinnacle Dermatology

CHICAGO – June 1, 2020 – R1 RCM Inc. (NASDAQ:RCM), a leading provider of technology-enabled revenue cycle management (RCM) services to healthcare providers, announced Pinnacle Dermatology, one of the most prominent multi-state leaders in population skin health management, has selected R1’s ...

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