News

Automation
Blog Post
Patient Experience
Revenue Cycle

Lora QuinnNovember 7, 2019

Paving the Way for the Revenue Cycle of the Future

For healthcare finance teams, leading and managing the revenue cycle has evolved into an increasingly complex role—requiring in-depth knowledge of regulatory changes, payer contract management, staffing, value-based reimbursement and the patient experience. As attendees at the fifth annual Becker’s ...

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Blog Post
Patient Experience
Registration
Revenue Cycle

Tom LytleOctober 16, 2019

Why Digitizing Hospital Registration is Key to Improving Patient Financial Experience

Today’s healthcare providers know that exceptional clinical care and quality outcomes are not enough—patients expect more when it comes to their healthcare experiences. With patients increasingly bearing more of their healthcare costs, hospitals and health systems need to take steps to ensure that a patient’s ...

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Blog Post
Patient Experience
Physician Services
Revenue Cycle

R1 RCMAugust 13, 2019

Three Ways Physician Practices Can Strengthen RCM and Unify Patient Financial Experience

For a physician group practice to be successful in today’s healthcare environment, organizations must dedicate resources toward creating a cohesive, streamlined revenue cycle and giving patients the best possible financial experience. As high-deductible healthcare plans and out-of-pocket costs continue to ...

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Article
Patient Experience
Revenue Cycle
RPA

Joe PolarisJuly 12, 2019

Becker's Hospital Review: Technology Advancements Shaping RCM and Patient Experience

Say the words “healthcare” and “automation” together. What typically springs to mind are visions of exciting clinical applications that leverage machine learning, artificial intelligence (AI) and robotic process automation (RPA). Who hasn’t been intrigued, for example, by reports about various new ways ...

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Article
Patient Experience
Registration
Revenue Cycle

Joe PolarisJune 5, 2019

HIT Consultant: 3 Things Patients Want from Their Healthcare Financial Experience

In most healthcare organizations, basic automation is used to complete individual revenue cycle tasks. Seldom, however, is technology used to optimize entire revenue cycle management (RCM) processes and improve the patient financial experience.

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Article
Billing
Patient Experience
Physician Advisory
Registration

Dr. Ronald HirschMay 8, 2019

Health IT Outcomes: The Patient, the Clinicians, the Payer, and the Hospital Encounter

While efforts continue to be made to improve the quality and efficiency of care provided to patients in a hospital (this includes many of the qualifying payment programs being tested by governmental and private payers), the industry cannot overlook how patients view their financial obligations and how their ...

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Analytics
Article
Automation
Patient Experience
Revenue Cycle
RPA

R1 RCMApril 29, 2019

Healthcare Finance News: How AI, Analytics and Automation are Reshaping the Hospital Revenue Cycle

The 'accelerating challenge around patient needs' calls for new technology and automation, but on a personal level.

 

As hospitals turn to technology to overhaul the patient experience and improve profits, a range of vendors are bringing new products and outsourced services to meet ...

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Article
Patient Experience
Revenue Cycle

Joe PolarisApril 25, 2019

Electronic Health Reporter: Laying the Groundwork for RCM Transformation

This year promises many new opportunities to apply technology to improve the healthcare revenue cycle. The recent HIMSS conference, for instance, featured many exciting use cases for machine learning and artificial intelligence (AI). However, before rushing to implement any of the latest solutions, let’s ...

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Article
Patient Experience
Patient Satisfaction
Physician Services

Joe PolarisApril 10, 2019

Medical Economics: Financial transparency is Key to Patient Satisfaction

Physicians must offer more than just clinical excellence to satisfy today’s patients. With high-deductible health plans (HDHPs) and rising out-of-pocket costs, clinicians also must be prepared to provide a positive financial experience for patients. 

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Article
Patient Experience
Physician Services
Revenue Cycle

Joe PolarisFebruary 7, 2019

Health IT Outcomes: How Revenue Cycle Technology Can Upgrade the Patient Experience

“We must improve the patient experience.”

 

That statement has become a rallying care in the healthcare industry—and for good reason. In the era of patient consumerism, patients today demand more from their providers than great clinical care alone. In keeping with their other daily ...

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