Hospital Price Transparency: CMS Pushes for Standardization

R1 Regulatory Affairs & Regulatory Compliance TeamJanuary 3, 2024

In an era of increasingly expensive care, price transparency initiatives have become a significant aspect of the U.S. healthcare system. From the Transparency in Coverage (“TIC”) requirements for health insurers1  to the Good Faith Estimate requirements of the No Surprises Act (“NSA”) for scheduled services,2  ...

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Why Intelligent Data is the Future of Patient Payment Solutions in 2024

R1 RCMDecember 13, 2023

One thing is clear as the transition into 2024 beginswhat worked for patient paymentsin the past will no longer suffice in the ...

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Four Patient Payment Problems and Solutions to Lower Collection Costs

R1 RCMNovember 15, 2023

Patients have long turned to their healthcare providers for empathy and guidance through some of life’s toughest situations. However, when it comes to paying for the care they’ve received, many patients don’t experience the same guidance.

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A Perfect Storm: Agencies Collaborate on Medical Debt, Price Transparency, Charity Care

Kathryn Beard, JDAugust 17, 2023

Almost 40% of Americans recently reported they were deferring medical care due to the cost of treatment.1 This is particularly true for Americans with low incomes, who have reported cancelling treatment for even the most serious conditions due to an inability to pay for necessary services.

 

Financial ...

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Transform the Patient Payment Experience with These Two Key Offerings

R1 RCMAugust 11, 2023

A successful patient engagement strategy requires effective implementation of patient account resolution tools and services that address the entire patient obligation pool. While digital tools have advanced self-service patient payment resolution, there will continue to be a need for modernized call center services with compassionate human ...

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Six Pitfalls to Avoid in a Healthcare Call Center to Drive More Cash

R1 RCMMay 19, 2023

It’s no secret that running an efficient modern healthcare call center can be a struggle. Health systems are currently facing unprecedented challenges, including skyrocketing costs, high labor shortages and increasingly more money left uncollected, resulting in monumental losses and long-term negative margins.

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RACmonitor: Warning: Medicare Rates Up in 2023

Dr. Ronald HirschJanuary 27, 2023

EDITOR’S NOTE: Listen to Dr. Ronald Hirsch’s live reporting Monday on Monitor Mondays with Chuck Buck at 10 Eastern.

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How Entri Pay Disrupts the Patient Payment Model

Nikolaus TrottaSeptember 21, 2022

The unprecedented challenges health systems face today are well publicized – from rising costs to scarce labor to shrinking margins – each of which is compounded by the ever-increasing portion of revenue that falls under patient responsibility. Patients can’t keep up. Even insured patients now represent

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An Inseparable Duo: Patient Experience and Operating Success

Pat SaxmanApril 25, 2022

Several converging trends are continuing to hammer healthcare organizations. Namely: Thin margins are getting thinner, and a tight labor market is getting tighter, while consumer expectations keep growing.

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Patient Payment Technology Persists as Source of Friction Per Survey

R1 RCMMarch 22, 2022

Today’s consumers are inundated with financial pressures as inflation hits record highs, COVID persists as a source of medical debt, and insurers peel back on COVID-related coverage. Last year, Americans racked up

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