News

Blog Post
Patient Satisfaction
Physician Services

Michael UlandayMay 19, 2021

Five Ways to Increase Patient Volume & Grow Your Medical Practice

With more Americans becoming vaccinated and some COVID-19 restrictions being lifted, medical practices are in a better position to get back to their “normal” day-to-day operations. After a challenging 2020 –

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Automation
Blog Post
Consumerism
Financial Clearance
Patient Access
Patient Experience
Patient Satisfaction

Alyson BelzMay 17, 2021

Automating Prior Authorizations Enhances the Patient Experience

While some progress has been made in the past year, insurance prior authorizations are still largely a manual process. According to the 2020 Council for Affordable Quality Healthcare (CAQH) ...

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Article
Consumerism
Patient Access
Patient Experience
Patient Satisfaction
Price Transparency

Joel FrenchApril 29, 2021

HIT Consultant: Why a Digital Front Door is Critical to the Rev Cycle

The COVID-19 crisis has upended many of our traditional business procedures and processes. However, because digital transformations were well underway before the pandemic, the shift to remote work and contactless consumer self-service was swift. In healthcare, digital strategies that were expected to take 10 ...

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Automation
Blog Post
Consumerism
Patient Access
Patient Experience
Patient Satisfaction
Revenue Cycle

Shawn DennisApril 22, 2021

Digital Orders Speed Up the Rev Cycle and Boost Patient Engagement

“Cutting waste while preserving critically important treatment is the holy grail of healthcare policy,” according to a recent New York Times article. Healthcare waste has been ...

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Blog Post
Consumerism
Financial Performance
Partnership
Patient Access
Patient Experience
Patient Satisfaction

Joel FrenchMarch 10, 2021

Why Healthcare Organizations are Prioritizing Digital Marketplaces

“Platforms are eating the world,” asserts Alex Moazed in his book, Modern Monopolies. What was a radical disruption a few years ago is now the accepted ecommerce business model most understand through examples like Amazon and eBay. We now understand how Amazon changed consumer expectations for shopping ...

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Diversity & Inclusion
Leadership
Partnership
Patient Satisfaction
Press Release

R1 RCMMarch 1, 2021

R1 RCM Issues Inaugural Environmental, Social, and Governance Report

CHICAGO – March 1, 2021 R1 RCM Inc. (NASDAQ: RCM), a leading provider of technology-driven solutions that transform the patient experience ...

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Article
Patient Access
Patient Collections
Patient Experience
Patient Payments
Patient Satisfaction
Revenue Cycle

Hospital Access ManagementFebruary 3, 2021

Hospital Access Management: Physicians, Patients Rarely Discuss Cost

Physicians order tests, prescribe drugs, give referrals to specialists, and recommend surgery — almost always without ever addressing how much all of it costs.

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Blog Post
Consumerism
Financial Performance
Patient Experience
Patient Satisfaction

R1 RCMJanuary 18, 2021

3 Ways a Patient Experience Platform Pays Long-Term Dividends

The rapid move toward consumerism has healthcare organizations working hard to create simpler, more convenient patient journeys. Yet, the key friction-causing modes of communication – faxes and phone calls – persist. It’s hard to believe that ninety percent of

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Blog Post
Consumerism
COVID-19
Patient Experience
Patient Satisfaction

R1 RCMNovember 17, 2020

Contactless Pre-Registration and Intake: 4 Ways it Pays for Itself

Healthcare organizations, like all businesses, face continued uncertainty as they navigate the ongoing COVID-19 pandemic. A recent

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Blog Post
Consumerism
Patient Experience
Patient Satisfaction

R1 RCMNovember 9, 2020

Navigating Today's Digital Patient Journey

If you’ve visited a practice or hospital since COVID-19 hit, chances are you’ve noticed significant changes both prior to and after your appointment such as: receiving a text or email inviting you to complete pre-registration work or a digital COVID pre-screening questionnaire, checking in with your phone from ...

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