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Press Release

R1 RCMMarch 1, 2021

R1 RCM Issues Inaugural Environmental, Social, and Governance Report

CHICAGO – March 1, 2021 R1 RCM Inc. (NASDAQ: RCM), a leading provider of technology-driven solutions that transform the patient experience ...

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Article
Patient Access
Patient Collections
Patient Experience
Patient Payments
Patient Satisfaction
Revenue Cycle

Hospital Access ManagementFebruary 3, 2021

Hospital Access Management: Physicians, Patients Rarely Discuss Cost

Physicians order tests, prescribe drugs, give referrals to specialists, and recommend surgery — almost always without ever addressing how much all of it costs.

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Blog Post
Consumerism
Financial Performance
Patient Experience
Patient Satisfaction

R1 RCMJanuary 18, 2021

3 Ways a Patient Experience Platform Pays Long-Term Dividends

The rapid move toward consumerism has healthcare organizations working hard to create simpler, more convenient patient journeys. Yet, the key friction-causing modes of communication – faxes and phone calls – persist. It’s hard to believe that ninety percent of

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Blog Post
Consumerism
COVID-19
Patient Experience
Patient Satisfaction

R1 RCMNovember 17, 2020

Contactless Pre-Registration and Intake: 4 Ways it Pays for Itself

Healthcare organizations, like all businesses, face continued uncertainty as they navigate the ongoing COVID-19 pandemic. A recent

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Blog Post
Consumerism
Patient Experience
Patient Satisfaction

R1 RCMNovember 9, 2020

Navigating Today's Digital Patient Journey

If you’ve visited a practice or hospital since COVID-19 hit, chances are you’ve noticed significant changes both prior to and after your appointment such as: receiving a text or email inviting you to complete pre-registration work or a digital COVID pre-screening questionnaire, checking in with your phone from ...

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Blog Post
Patient Satisfaction
Physician Services

R1 RCMDecember 8, 2019

Five Ways to Increase Patient Volume & Grow Your Medical Practice

Since the beginning of the Affordable Care Act enrollment, approximately 20 million uninsured Americans have gained insurance coverage. This provides ...

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Article
Automation
Patient Satisfaction
Revenue Cycle

Joe PolarisOctober 30, 2019

HIT Consultant: How Automation Solves 3 Revenue Cycle Challenges

Artificial intelligence (AI) has received a lot of buzz and been positioned as the central healthcare technology needed to solve many financial challenges and digitally transform internal operations. However, if you’re looking for practical solutions that can address variable activities and complete ...

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Billing
Blog Post
Patient Satisfaction
Revenue Cycle

Joe PolarisAugust 26, 2019

Revenue Cycle Improvements Lead Path to Patient Satisfaction

Although patient-centered strategies are a common topic of debate in hospitals and health systems these days, it’s striking how seldom revenue cycle factors into the discussion. The lack of correlation between financial conversations and patient satisfaction is especially interesting given the prevalent role of ...

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Article
Collections
Patient Satisfaction
Physician Services
Revenue Cycle

Joe PolarisJuly 15, 2019

MGMA: Use Rev Cycle to Nurture Patient Satisfaction

Patient satisfaction, loyalty and retention — these are the lifeblood of any medical group. But in today’s ever-evolving healthcare landscape, how do you authentically and successfully nurture them?

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Article
Patient Experience
Patient Satisfaction
Physician Services

Joe PolarisApril 10, 2019

Medical Economics: Financial Transparency Key to Patient Satisfaction

Physicians must offer more than just clinical excellence to satisfy today’s patients. With high-deductible health plans (HDHPs) and rising out-of-pocket costs, clinicians also must be prepared to provide a positive financial experience for patients. 

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