All Healed Up with Nowhere to Go

Dr. Ronald HirschJuly 24, 2023

On the June 5 edition of Monitor Mondays and in a recent RACmonitor news article, Dr. Bonny Olney from Read More

Executive Shares Insights on RCM Outsourcing

R1 RCMJuly 6, 2023

If you’re like most healthcare executives, you've probably spent countless hours thinking about a host of challenges including rising operating costs, the labor market, and how to improve the patient experience. You’ve probably read articles about RCM outsourcing, watched webinars and analyzed data about the impact it can have. Maybe you’ve ...

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Understanding the PEPPER: “My Patients are Sicker than Everyone Else’s Patients”

Dr. Ronald HirschJune 21, 2023

We have all heard it, time and time again. In fact, I recall telling my hospital’s chief medical officer that my patients were sicker than others to explain why my average length of stay was longer than those of other internists on the medical staff. The difference, of course, was that for my patients, it was true, but not for the other ...

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A Holistic Approach to Patient Payments Engages Patients Early

Michelle BraymerOctober 26, 2022

The numbers are sobering. Two-thirds of medical debt for Americans is the result of a one-time or short-term medical ...

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Becker's: Pair Digital Strategy With a Fresh Revenue Cycle Approach

Becker's Hospital ReviewMay 18, 2022

Healthcare financial and operational leaders are grappling with major challenges like labor shortages, patient satisfaction and a proliferation of technology vendors to manage. Many leaders see the patient financial experience as ripe for transformation and believe that digital tools and new approaches to revenue cycle operations can help.

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Five Healthcare Workforce Shortage Solutions for Physician Groups

Chris PierceMay 17, 2022

The healthcare workforce shortage is hitting physician groups hard. Worse, the tight labor market doesn’t appear to be a brief bump in the road. Findings from dozens of studies reveal that the shortage of healthcare professionals in the U.S. will not end anytime soon.

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Video: Adventist Health and R1 are Reimagining the Patient Experience

R1 RCMMay 3, 2022

"This is not an either/or. This is an and,” explains Jennifer Stemmler, Chief Digital Officer for Adventist Health. “How do we solve a great consumer experience and improve our yield and cost to collect?”

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An Inseparable Duo: Patient Experience and Operating Success

Pat SaxmanApril 25, 2022

Several converging trends are continuing to hammer healthcare organizations. Namely: Thin margins are getting thinner, and a tight labor market is getting tighter, while consumer expectations keep growing.

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Five Ways to Increase Patient Volume & Grow Your Medical Practice

Michael UlandayApril 1, 2022

With more Americans becoming vaccinated and some COVID-19 restrictions being lifted, medical practices are in a better position to get back to their “normal” day-to-day operations. After a challenging 2020 –

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Becker's: Automation Improves Patient and Provider Experiences

Becker's Hospital ReviewJuly 9, 2021

Facing constant pressure from high consumer expectations, shrinking margins and growing provider burnout, health systems need strategies that strengthen relationships and build sustainable long-term growth. Labor-intensive, inefficient processes for orders, insurance authorizations, and scheduling for imaging, diagnostic testing and other ...

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