Digital Orders Speed Up the Rev Cycle and Boost Patient Engagement

Shawn DennisApril 22, 2021

“Cutting waste while preserving critically important treatment is the holy grail of healthcare policy,” according to a recent New York Times article. Healthcare waste has been widely reported in recent years, ...

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Why Healthcare Organizations are Prioritizing Digital Marketplaces

Joel FrenchMarch 10, 2021

“Platforms are eating the world,” asserts Alex Moazed in his book, Modern Monopolies. What was a radical disruption a few years ago is now the accepted ecommerce business model most understand through examples like Amazon and eBay. We now understand how Amazon changed consumer expectations for shopping experiences by transforming every ...

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R1 RCM Issues Inaugural Environmental, Social, and Governance Report

R1 RCMMarch 1, 2021

CHICAGO – March 1, 2021 R1 RCM Inc. (NASDAQ: RCM), a leading provider of technology-driven solutions that transform the patient experience and financial performance of ...

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Hospital Access Management: Physicians, Patients Rarely Discuss Cost

Hospital Access ManagementFebruary 3, 2021

Physicians order tests, prescribe drugs, give referrals to specialists, and recommend surgery — almost always without ever addressing how much all of it costs.

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3 Ways a Patient Experience Platform Pays Long-Term Dividends

R1 RCMJanuary 18, 2021

The rapid move toward consumerism has healthcare organizations working hard to create simpler, more convenient patient journeys. Yet, the key friction-causing modes of communication – faxes and phone calls – persist. It’s hard to believe that 90% of

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Contactless Pre-Registration and Intake: 4 Ways it Pays for Itself

R1 RCMNovember 17, 2020

Healthcare organizations, like all businesses, face continued uncertainty as they navigate the ongoing COVID-19 pandemic. A recent McKinsey ...

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Navigating Today's Digital Patient Journey

R1 RCMNovember 9, 2020

If you’ve visited a practice or hospital since COVID-19 hit, chances are you’ve noticed significant changes both prior to and after your appointment such as: receiving a text or email inviting you to complete pre-registration work or a digital COVID pre-screening questionnaire, checking in with your phone from your car or filling out an online ...

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HIT Consultant: How Automation Solves 3 Revenue Cycle Challenges

Joe PolarisOctober 30, 2019

Artificial intelligence (AI) has received a lot of buzz and been positioned as the central healthcare technology needed to solve many financial challenges and digitally transform internal operations. However, if you’re looking for practical solutions that can address variable activities and complete work with a high level of quality, ...

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Revenue Cycle Improvements Lead Path to Patient Satisfaction

Joe PolarisAugust 26, 2019

Although patient-centered strategies are a common topic of debate in hospitals and health systems these days, it’s striking how seldom revenue cycle factors into the discussion. The lack of correlation between financial conversations and patient satisfaction is especially interesting given the prevalent role of the billing experience in patient ...

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MGMA: Use Rev Cycle to Nurture Patient Satisfaction

Joe PolarisJuly 15, 2019

Patient satisfaction, loyalty and retention — these are the lifeblood of any medical group. But in today’s ever-evolving healthcare landscape, how do you authentically and successfully nurture them?

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