News

Article
Patient Experience
Registration
Joel Berg for MedCity NewsJanuary 17, 2020

R1 RCM pays $190M for scheduling software firm

Patient scheduling is increasingly seen as a key part of revenue cycle management. It also can help create a more welcoming "digital front door" that improves access to care and the overall patient experience.

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Article
Patient Experience
Registration
Hospital Access ManagementNovember 21, 2019

For Patients, Self-Registration Options Mean More Control and Speedier Care

If a department had all the available “bells and whistles” vendors are offering for self-service options, patients could completely bypass registration altogether.

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Blog Post
Patient Experience
Registration
Revenue Cycle
Tom LytleOctober 16, 2019

Patients Agree that Digitizing the Registration Process is Key to Improving Overall Patient Financial Experience

Today’s healthcare providers know that exceptional clinical care and quality outcomes are not enough—patients expect more when it comes to their healthcare experiences. With patients increasingly bearing more of their healthcare costs, hospitals and health systems need to take steps to ensure that a patient’s ...

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Article
Patient Experience
Registration
Revenue Cycle
Joe PolarisJune 5, 2019

3 Things Patients Want from Their Healthcare Financial Experience

In most healthcare organizations, basic automation is used to complete individual revenue cycle tasks. Seldom, however, is technology used to optimize entire revenue cycle management (RCM) processes and improve the patient financial experience.

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Article
Billing
Patient Experience
Physician Advisory
Registration
Dr. Ronald HirschMay 8, 2019

The Patient, the Clinicians, the Payer, and the Hospital Encounter

While efforts continue to be made to improve the quality and efficiency of care provided to patients in a hospital (this includes many of the qualifying payment programs being tested by governmental and private payers), the industry cannot overlook how patients view their financial obligations and how their ...

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