In the revenue cycle setting, changes from regulators and payers are often swift and constant.
"I think in this very fast-paced environment in healthcare, particularly on the revenue cycle side, there's so much change coming," says John P. Mordach SVP and CFO at Rush University System for Health (RUSH). "From the revenue cycle standpoint, it's challenging to keep up with all of that."
Some revenue cycles turn to outsourcing to help them navigate the tumult. But Mordach says RUSH elected not to go that route. Instead, it's partnering with R1 RCM for a co-management model that Mordach says aims to improve everything from coding and billing to employee satisfaction.