RESPONSE
TIMES
IMPROVED.
Optima by R1 provides decision support and data visualization software and services, enabling more informed strategic and operational planning while supporting real-time critical analysis and decisions. R1 RCM is a leading provider of technology-enabled services that solve performance challenges across health systems, physician practices and emergency medical services organizations.
What if your emergency medical services organization could improve response times while decreasing operational costs?
Optima Predict applies powerful, discrete event simulation to your agency's historical data, allowing you to determine optimal resource and facility locations, as well as understand the financial impact of operational decisions. Optima Predict also allows your agency to test an endless range of what-if scenarios with full transparency into the methodology applied.
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Optima Live offers a dynamic, real-time view of emergency resources to support dispatch in making critical decisions.
In conjunction with the CAD System, Optima Live keeps dispatchers abreast of resource statuses, locations and availability with impressive visual and statistical information available at a glance. Intricate day of the week and time of day sensitivities can be incorporated through business rules, while compliance codes and the Look Ahead feature provide invaluable insight.
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Learn how R1 can help you support
real-time critical analysis and decisions.
Test Scenarios In A Controlled Environment
Enables users to build scenarios that make logistical and business sense..
Improve Agency Resource Utilisation
Allows you to save time, effort and resources when changing agency operations.
Interactive Mapping
The map-based user interface can be customised by adjusting display settings and element filters, which allows dispatchers to quickly assess the big picture. Filters can also be used to drill-down and analyze data, apply complex business rules and generate sophisticated reporting that informs planning and resource assignment.
Scenario Manager
Basic and advanced scenario management tools are available to help create an interrelated framework for modeling discrete parameters. Input elements such as personnel, vehicle shifts, calls and hotspots can be added to, duplicated or extracted from scenarios to create situational variations.
Simulation
Call generation, complex dispatch rules and scene behavior logic can be simulated to enhance understanding of the various factors that affect performance. For example, a calibrated road network based on AVL, historic trip analysis and stochastic trip time multipliers produces highly accurate response time estimates for typical traffic patterns.
Post-Plan Development
Historic call, vehicle location and other data are used to identify availability levels, response tiers and base locations. Plans can then be built using geographic grids or demand hotspots. Subsequently, plans can be edited, used in modeling, monitored for compliance, or used to explore variations and optimise coverage area positioning.
Improve Performance
Provides the communications center with deployment recommendations for the best coverage.
Increase Efficiency
Allows you to minimise unnecessary moves that are taxing on crews and waste fuel.
Enhance Operations
Monitors the status of resources and continually enhances it to find the best outcomes.
Real-Time View
Road networks are the core upon which vehicle, call and location data is displayed and updated in real-time. This information provides dispatchers with a clear view of vehicle and resource availability during the decision-making process. Then, system administrators can replay past segments to analyze the situation and incorporate lessons into the management plans.
Post-Plan Manager
Administrators can configure the optimal deployment pattern to maximise coverage area and improve incident response for a given day and time. color-coded compliance standards are generated and dynamically updated to help dispatchers adhere to the plan and redirect vehicles when necessary.
Look Ahead
Look Ahead offers a side-by-side comparison of current resource locations and their anticipated location in the near future. Vehicle statuses are presented for a configured time frame in a best case scenario that accounts for call completion, transport times, as well as refueling, restocking and shift changes. This information provides valuable insight for dispatchers when redirecting vehicles.
Dispatch
Emergency resources are assigned based on an accurate assessment of the incident and a quick review of vehicle statuses. Business rules can be applied to automatically identify the most appropriate resources, allowing dispatch to make knowledgeable decisions for substantial improvements in both accuracy and response times.
