Sentara Patients Flock to the New Digital Bill Pay Experience

Join this session to learn how Sentara drove high patient adoption and an immediate lift in patient payments in the first 60 days with VisitPay

June 30, 12:00-12:45pm CT

Register for this webinar to hear insights from Sentara Healthcare for combining an intuitive patient financial engagement solution, known to patients as Sentara Bill Pay, with proven methods to accelerate adoption.  


Sentara partnered with R1 to roll out Entri VisitPay, which enrolled 66,000 patients, personalized the process for every patient and increased total digital payments by 11% in just two months. All with rave reviews from patients. From Sentara’s experience, learn how your organization can:  


  1. Engage patients with an intuitive, personalized payment experience that increases net promoter scores and builds loyalty. 
  2. Employ a proven consumer outreach playbook that drives high patient adoption rates. 
  3. Accelerate adoption using a single-sign-on experience via the EMR patient portal and auto-enrollment.  
  4. Increase patient yield with flexible payment options and personalized payment plans.  



StephanieStephanie Schnittger, Vice President of Corporate Finance, Sentara  


Lee Gwaltney, Director, Digital Experience, Sentara


shannonShannon Hunnicutt, Director of Call Center Operations, Sentara


Will Reilly (moderator),Vice President of Marketing, R1 RCM


Register Here