Optimizing Digital Patient Experiences – 10-Point Checklist for Success
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Presented by Ronald Hirsch, MD, FACP, CHCQM, CHRI, VP of Physician Advisory Solutions, R1 RCM & Joe Polaris, MBA, SVP of Product & Technology, R1 RCM
As health systems implement digital front door strategies, they are finding that access to care is only one aspect. Thinking strategically, a well-executed digital patient experience enables organizations to: 1) Engage consumers and patients with mobile self-service tools; and 2) Simultaneously increase efficiency across the underlying patient access and revenue cycle processes for both the health system and its referring providers. Join this live session to hear both the provider and business operations perspectives on optimizing digital patient experiences.
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