Finding major cost savings and revenue cycle enhancements has never been more important in healthcare. Many providers are utilizing artificial intelligence (AI) and robotic process automation (RPA) to reduce cost and enrich the overall patient experience.
While this push to adopt technology is exciting, many providers may be taking a misguided approach – focusing on short term wins instead of long-term solutions. Some are investing without first establishing an automation strategy, other have vendors or consultants convincing them off-the-shelf RPA solutions will solve operational challenges and many are going it alone and trying to develop expensive automation in-house.
Working with a revenue cycle partner, like R1, that has already invested millions of dollars into digital capabilities is the clearest path to enabling widespread efficiency and maximizing your resources to achieve ROI.