Too often, today’s patients face a confusing, inconvenient care experience across scheduling, registration, billing and payment.
If you’re striving for happy, engaged and loyal patients, move beyond point solutions. R1’s modern technology and proven processes not only deliver, but also drive innovation and transformation. We’ll digitize and streamline your operations, give your team tools to work smarter, and ultimately improve and accelerate cash flow. At the same time, we’ll drive patient acquisition and engagement.
We make the financial experience a competitive advantage that delights patients and the providers who refer them – and significantly expands market share.
Let patients manage an array of tasks from their desktop and mobile devices. They can easily find providers, self-schedule any procedure, complete intake and clinical screening forms, make payments and access self-care tools.
Connect consumers and patients with helpful services through health risk self-assessments, educational classes, service line awareness and chronic self-care management programs.
Automate payment plans, online bill pay, account management and e-statements – all the features patients want, optimized to give them the best experience.
Validate medical necessity, ensure eligibility and insurance, secure prior authorizations, estimate patient costs based on contract modeling and more – all via maximally efficient workflows.
Enable staff to work more easily and efficiently at all points of service, reducing manual burden and maximizing patient-facing time.
Maintain visibility into the work R1 and your team are doing. Remain confident that our dedicated, data-driven performance management team will deliver the expected outcomes.
Expedite change management and demonstrable results through our experienced team and proven operational methods.
Winning at Consumerism After the COVID-19 Crisis:
Four strategies to regain market share through patient engagement
Consumerism and patient engagement can set providers apart and help them gain back market share after the COVID-19 pandemic. Reimagine your patient experience strategy to addresse post-COVID-19 expectations, leverage key lessons from other industries and meet price transparency law requirements slated to take effect January 1, 2021.
Vice President of Marketing