We are a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers.
We deliver proven ROI across the entire revenue cycle – front, middle and back office. This enables our customers to achieve an optimal revenue cycle – one that promotes patient satisfaction and improves financial performance.
We commit ourselves and our success to our customers’ ability to achieve business objectives, support overall mission and values and provide better care to patients.
We are inclusive, collaborative and unselfish in seeking the best outcomes for our customers and the organization; we have fun and challenge one another with respect.
We make developing others and ourselves a priority and maintain an environment where everyone has the opportunity to operate at the highest level to succeed.
We deliver on our commitments, differentiate on performance and exceed customer expectations.
We all share a responsibility to be bold, open and transparent in our communication, to listen to one another and to seek and react to feedback constructively.
clients nationwide
providers served
patient / clinician engagements
per year
employees
Hospitals, health systems and physician groups depend on RCM technology to deliver results that keep them financially viable in a very complex and dynamic environment. With competing priorities for funding, it’s crucial to have a partner that will make continuous investments and stay ahead of the latest innovations by:
Our state-of-the-art Technology & Innovation Center in Salt Lake City is used to evaluate, test and design new RCM technologies that can solve major challenges for health systems, hospitals and physician groups.
We are committed to being a company where everyone is included and valued for unique strengths. We recognize that inclusion and diversity are critical to driving innovation, retaining top talent and helping serve our customers. We are leveraging our Inclusion & Diversity program to give our associates opportunities to grow, develop and bring individual strengths to work each day.
Proud to be named one of the
Best Places to Work for LGBTQ+ Equality
by the Human Rights Campaign.
We strive to make a meaningful impact in our communities by focusing on community service and volunteerism related to health, education & human services. We are committed to being good corporate citizens everywhere we operate, serve and live, which is why we empower our associates to reach out to identify and address social issues in their communities. As a part of our commitment, we provide all U.S. associates with 16 hours of paid time off to participate in volunteer activities.
Learn how we transform the revenue cycle with solutions that
streamline the
patient experience, drive operational efficiency and improve
financial performance.
Joe joined R1 in June 2013 and serves as Chief Executive
Officer, and a member of the Board of Directors. To this
role, Joe brings 20+ years of management experience and will
drive continued operational excellence, technology
leadership and value creation for R1's client partners. Joe
served as Chief Operating Officer prior to May 2016 and was
instrumental in creating and standardizing the R1
Performance Stack℠.
Previously, Joe served as a Senior Vice President of
Worldwide Operations and Supply Chain at Applied Materials,
Inc. Prior to joining Applied, Joe held executive positions
in global operations for Nortel Networks Corporation, a
telecommunications equipment manufacturer, since 2006,
including President of Nortel Business Services from August
2009 to February 2010, and Senior Vice President of Global
Operations from August 2007 until August 2009. From 1993 to
2006, Joe held a number of positions at General Electric
Company, a global infrastructure, finance and media company.
Joe holds a Bachelor of Science degree in Mechanical
Engineering from the United States Merchant Marine Academy.
Lee Rivas is a passionate leader of high-growth, mission-driven companies operating at the intersection of data, technology, and healthcare.
He is Chief Executive Officer of R1 RCM and a member of its board of directors. R1 is an industry leader delivering technology-driven solutions that transform the patient experience and financial performance of healthcare providers. The company serves hospitals, health systems and medical groups, including 95 of the top 100 US health systems, and manages over $55 billion in net patient revenue through its revenue cycle management solutions.
Lee joined R1 from healthcare revenue intelligence leader Cloudmed, where he served as Chief Executive Officer. Under his leadership Cloudmed consistently achieved over 30 percent annual revenue growth before it was acquired by R1 from New Mountain Capital in 2022. As President of R1, he led a successful post-transaction integration of Cloudmed, building a comprehensive revenue cycle platform on a foundation of commercial excellence, industry expertise, scalable technology, and intelligent automation.
Prior to Cloudmed, Lee was an executive at RELX, a global leader of information and data solutions. He held roles of increasing responsibility across operations, sales, and product management. His last role was General Manager and President of the healthcare segment, with responsibility for over $1 billion in revenue across the Elsevier and LexisNexis Risk Solutions divisions. Prior to RELX, he was an engagement manager with McKinsey & Company. He began his career as an officer of the U.S. Army.
Lee graduated from the United States Military Academy at West Point and currently serves on the academy’s Board of Advisors. He earned an MBA from Harvard Business School.
He lives in Atlanta, Georgia with his spouse and their two children.
Jennifer Williams joined R1 following the acquisition of
Cloudmed, where she served as Chief Financial Officer since
July 2020. Prior to Cloudmed, Jennifer served as Senior Vice
President and Chief Financial Officer of Corporate functions
for Change Healthcare. Earlier in her career, she was the
corporate controller and global finance leader at First
Advantage and held financial leadership positions at
LexisNexis Risk Solutions for over 10 years. She began her
career with Ernst & Young.
Jennifer has a B.S. and Master of Accountancy degrees from
Auburn University and is a certified public accountant.
Kyle Hicok joined R1 following the acquisition of Cloudmed,
where he served as President and General Manager. Prior to
Cloudmed, Kyle has served in numerous positions where he was
responsible for multi-state revenue cycle operations,
national consulting and shared service operations, including
as, Vice President of Revenue Cycle Management at Optum360
from 2014 to 2017; in various roles at MedeAnalytics from
2011 to 2013; Huron Consulting Group Practice from 2008 and
2009; and Stockamp from 2001 to 2008.
Kyle has a B.A. in Financial Economics from Gustavus
Adolphus College and a Master's in Business Administration
from the University of Florida.
Kate joined R1 in November, 2018 as Executive Vice
President, Chief Human Resources Officer. In this capacity,
Kate is responsible for charting the course of our HR
strategy and talent development needs for transforming the
commercial infrastructure in healthcare.
Prior to joining R1, Kate spent 15 years in various HR
leadership roles at Aon. In her last role at Aon Kate was
responsible for a broad mandate relating to HR strategy and
delivery including Total Rewards and HR Shared Services.
Kate is experienced in driving large scale change
initiatives including business transformation, global
platform implementation and HR business process outsourcing
(BPO) and offshoring. For the past decade Kate has held
global roles overseeing teams and clients in Eastern and
Western Europe and Asia / India in addition to North
America. Prior to joining Aon in 2003, Kate worked at CIGNA
where she was a graduate of the HR Leadership Program. She
holds a Master of Industrial and Labor Relations (MILR)
degree from Cornell University. Kate resides in Chicago and
enjoys distance running, having completed 3 marathons.
Steve Albert is Executive Vice President and Chief Product
Officer for R1. He joined R1 following the acquisition of
Cloudmed where he also served as Chief Product Officer.
Steve has over two decades of leadership experience in new
market development and product innovation for
enterprise-scale data management and analytics
organizations. He leads R1's product vision and roadmap,
drives product innovation, and helps grow the company
through expansion into new markets.
Prior to joining Cloudmed, Steve held product and market
development leadership roles at 1010data, Mastercard,
Equifax, and GeoPhy. He has extensive experience leading and
scaling go-to-market, product, and data science teams that
delivered product-led revenue growth. Steve earned a
bachelor's degree from Davidson College and an M.B.A. from
The Wharton School of Business.
Brian Gambs is Executive Vice President and Chief Technology
Officer (CTO) for R1. He has a passion for healthcare tech
and deep experience growing a global healthcare technology
organization. Before coming to R1 in 2022, he served as
Chief Technology Officer at Bright Health. There he led the
technology team and was responsible for all IT functions,
including the cloud-based data platform and product
development.
Brian also served as Vice President of Engineering at
Athenahealth, managing the development of consumer-facing
and mobile applications as well as software used by entities
throughout the healthcare ecosystem. He was a co-founder
and CTO of two start-up companies, including Patient IO, an
innovative healthcare technology company acquired by
Athenahealth in 2016.
Kristina Bourke serves as Executive Vice President, leading
Revenue Performance Solutions and Physician Advisory
Services teams. Kristina brings deep experience leading
tech-enabled businesses. She joined R1 following the
acquisition of Cloudmed where she was Chief Operating
Officer. Prior to Cloudmed, she served as Group Senior Vice
President of Strategic Sourcing Partnerships and Programs
for Vizient, a leader in healthcare services.
Kristina began her career with GE, where she held several
leadership positions in services and supply chain. She
served as the General Manager of GE's Healthcare IT business
across the Americas. Kristina graduated from Penn State
University with a mechanical engineering degree and earned
an M.B.A. from The Wharton School of Business.
Sean joined R1 in February 2017 and serves as Executive Vice
President and General Counsel. Sean has over two decades of
experience guiding corporations through a wide range of
business and legal matters, including strategic planning,
intellectual property protection, client and vendor
engagement, human resources, mergers and acquisitions and
all aspects of public company compliance.
Prior to joining R1, Sean served as General Counsel at
Ciber, Inc., a nearly $800M public company providing global
information technology consulting and outsourcing to
commercial clients. Prior to Ciber, Sean spent eight years
as Chief Corporate Counsel and Chief Compliance Officer at
IHS, helping to build a global intellectual property
portfolio. Prior to that, he worked as a senior attorney at
WilTel Communications, a major telecommunications firm.
During his 20-year law career Sean also served at three
Tulsa, Oklahoma-based law firms.
Corey joined R1 in January 2015 and serves as Chief
Compliance Officer and Executive Vice President, Compliance
& Risk. Corey leads the company's global Compliance,
Integrity and Risk Management programs with a commitment to
building and enhancing compliant and ethical operations
through subject matter expertise and a partnership-oriented
approach with employees and customers alike. Corey's
responsibilities include monitoring, mitigating and
educating on risks across all service lines.
Prior to joining R1, Corey served as Senior Compliance
Officer and Legal Counsel at Downers Grove, Illinois-based
Advocate Health Care (2010-2015). Before joining Advocate,
Corey practiced law in the Washington, D.C. and Chicago
offices of Epstein Becker Green (2001-2009). His practice
focused on health care litigation, investigations and
compliance. Corey began his legal career as a Trial Attorney
handling ERISA litigation for the United States Department
of Labor (1998-2001). Corey has frequently presented at
local and national health care programs and conferences on
compliance and business ethics topics, including at the
Health Care Compliance Association's annual Compliance
Institute. In the fall of 2017, Corey was featured in
Profile Magazine in highlighting his and R1's perspective
and approach to ensuring ethical practices and processes
throughout the company's culture and workforce. Corey
completed his undergraduate studies at Northwestern
University and attended law school at Washington University
in St. Louis.
Logan joined R1 in 2004 and serves as Executive Vice
President, Central Operations. In this capacity he leads our
Central Operations and Shared Services where he is
responsible for providing a scalable support infrastructure
streamlining revenue cycle operations. He also has
responsibility for Physician Advisory Services teams. He has
held numerous other roles at our client sites across our
markets over his career.
Prior to R1, Logan spent six years at Stockamp and
Associates focused on revenue cycle consulting and change
management projects. He led internal teams of consultants in
achieving net revenue and cash improvement at client
hospital sites across the country. Logan received his
Bachelor of Arts in Economics and Political Science from
Northwestern University. He currently resides in Charlotte,
North Carolina.
John joined R1 in January 2004 and currently serves as
President. John is the operational leader of our revenue
cycle customer engagements. Prior to this role, he served in
various other positions including leader of the East region,
leader of the Ascension Michigan Market, and other
leadership roles in our Shared Services group. He brings
extensive experience in all aspects of running modern
revenue cycle operations.
Prior to joining R1, John spent seven years at Stockamp &
Associates leading large-scale, end-to-end revenue cycle
re-engineering projects for primarily academic health
systems achieving 3%-4% in annual P&L benefit as well as
significant balance sheet improvements. Prominent clients
included NY Presbyterian, Continuum Health Partners of NY,
University of Iowa Health System, UC San Diego Medical
Center, University of Colorado Health System. John received
a Bachelor of Arts in Healthcare Administration and
Political Science from Concordia College. He resides in
Birmingham, Michigan
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