About Us

The leading independent provider of end-to-end revenue cycle solutions

R1 RCM is a leading provider of technology-enabled revenue cycle management (RCM) services which transform and solve revenue cycle performance challenges across hospitals, health systems and physician groups.

We deliver proven ROI across the entire revenue cycle – front, middle and back office. This enables you to achieve the revenue cycle you’ve always envisioned – one that promotes patient satisfaction and improves financial performance.

Our mission is to be the one trusted partner to manage revenue so providers and patients can focus on what matters most.

OUR

VALUES

We share one mission—customer success.

We commit ourselves and our success to our customers’ ability to achieve their business objectives, to support their mission and values, and to better care for their patients.

We work together the right way.

We are inclusive, collaborative and unselfish in seeking the best outcomes for our customers and the organization; we have fun, and challenge one another with respect.

We learn, inspire and grow.

We make developing others and ourselves a priority and maintain an environment where everyone has the opportunity to operate at their best and succeed.

We strive for operational excellence.

We deliver on our commitments, differentiate on performance, and exceed customer expectations.

We communicate to optimize performance.

We all share a responsibility to be bold, open and transparent in our communication, to listen to one another, and to seek and react to feedback constructively.

Transforming revenue cycle operations for care organizations across the country

  • $37B+ in contracted net patient revenue for hospitals
  • $7.3B+ in contracted net patient revenue for physician practices
  • Pioneer in risk-based pricing with $2.5B+ in revenue improvement and $0.5B in cost reduction
  • Strong financial standing, enabling growth in capability and scale
  • World-class operating system supported by the only fully integrated E2E proprietary technology platform
  • Comprehensive RCM solution enabled by a differentiated technology platform
  • Best-in-class infrastructure with shared services centers certified by HITRUST
R1 Accolades

One of the Fastest-Growing Healthcare Companies

750+

clients nationwide

27,000+

providers served

30M+

patient / clinician engagements
per year

19,000+

employees

Executive Leadership

Joseph Flanagan
President & CEO

Rachel Wilson
EVP, CFO & Treasurer

Gary Long
EVP, Chief Commercial Officer

Kate Sanderson
EVP, CHRO

Sean Radcliffe
EVP, General Counsel

Julia Davis
EVP, Chief Information Officer

Wesley Arnett
EVP, Global Business Services

Logan Johnston
EVP, Central Operations

John Sparby
EVP, Customer Operations

Corey Perman
EVP, Compliance & Risk

Vijay Kotte
EVP, Physician Services

David Strickler
EVP, Strategy

INVESTMENT IN

INNOVATION

1- Automation Opening

 

Hospitals, health systems and physician groups depend on RCM technology to deliver results that keep them financially viable in a very complex and dynamic environment. With competing priorities for funding you need a partner that will continuously invest on your behalf and keep you ahead of the latest innovations by:

  • Removing highly manual, disconnected processes via intelligent automation
  • Hardwiring best practice processes into your integrated EMR environment
  • Creating a more positive and personalized patient financial experience
  • Enabling analytical visibility within and across care settings

Learn more about how R1 is automating the revenue cycle through its partnership with Automation Anywhere.

Technology & Innovation Center

R1’s state-of-the-art Technology & Innovation Center in Salt Lake City is used to evaluate, test and design new RCM technologies that can solve major challenges for health systems, hospitals and physician groups.

The largest digital workforce in revenue cycle management.

Conducted

15M+
tasks using bots across 30 EMR platforms

Performed

4.5M+
transactions via bots

INCLUSION &

DIVERSITY

We are committed to being a company where everyone is included and valued for their unique strengths. We recognize that inclusion and diversity are critical to driving innovation, retaining top talent, and helping serve our customers. We are leveraging our Inclusion & Diversity program to give our associates opportunities to grow, develop, and bring their whole selves to work each day.

Giving Back

R1 strives to make a meaningful impact in our communities by focusing on community service and volunteerism related to health, education & human services. We are committed to being good corporate citizens everywhere we operate, serve and live, which is why we empower our associates to look beyond themselves and reach out to identify and address social issues in their communities. As a part of our commitment, we provide all associates with 16 hours of paid time off to participate in volunteer activities.

R1 Helping Hands