All together

Healthcare is complicated. It’s overly manual, not well coordinated, and frustrating for patients and providers. Our mission is to make healthcare simpler.

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Dedicated individuals.
Diverse experiences.
One mission.

We're building a new team in the Philippines that brings together the best people, a patient-centric technology agenda and a commitment to drive operational change.

When joining our diverse team, it’s an opportunity to empower patients to manage care in a completely different way – a way in which patients feel more in control of personal information, more knowledgeable about financial responsibility and more equipped to enjoy the convenience technology offers in almost every other industry.

3 circles

Meaningful Connections

Associates give us empathy and commitment to do what’s right, and passion for helping people navigate the complexities of healthcare.

In return, our associates gain fulfilment from collaborating within a diverse team, and the satisfaction of making the experience for patients and our partners simpler.

Revolutionary Change

Associates give us adaptability and the desire to disrupt the U.S. healthcare system for the better.

In return, our associates get a sense of pride from making an impact in an evolving industry. Our associates drive transformational change so providers can focus on caring for patients.

Integrated Excellence

Associates give us a drive for efficiency and operational excellence by working in a team-based environment that values accountability and is professional every time.

In return, our associates learn transferable skills and gain the experience of making processes seamless by using tools and technology.

Join our Philippines team and help us make healthcare simpler!

We’re currently hiring multiple roles to join our team and provide support to our healthcare clients and their patients in the US.

Roles we're hiring:

  • Customer Service Representatives
  • Clinical Documentation Improvement (CDI) Specialists
  • Clinical Appeals Denial Authors
  • Medical Coders
  • Director for Operations & Associate Director
  • Communications and Branding Manager
  • HR ER Program Manager
  • EUS Desktop Engineer
  • Recruitment Specialist
  • Tax Lead
  • Technical Trainers
  • Voice Engineer

As an R1 employee you will enjoy a competitive salary package, bonuses, variable incentives, and Employee HMO, Group Life insurance and Personal accident coverage on your first day of employment.

We are looking for people who have BPO experience, good communication skills, a willingness to work onsite during the night shift and are amenable to working in Taguig City.

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"We believe that the Filipino talent possesses the highest levels of discipline, passion, and commitment."

We're committed to building a diverse and inclusive environment where associates feel accepted. We believe in a culture of gratitude where hard work is acknowledged, celebrated and rewarded. We believe in continuous learning and offer associates an abundance of opportunities to build skills, develop experiences and gain knowledge.

Roger Salazar

Country General Manager

The R1 Way

Our customers count on us to provide solutions that simplify the complex and create opportunities to focus on what matters most – delivering the best possible care to the patients and communities our customers serve. We do so by working the R1 Way. Informed by our values, the R1 Way defines the essential, shared, everyday behaviors that empower all of our associates to succeed. It’s our values in action. When we work the R1 Way, we are all together better!


Transform the

Simplifying the patient experience through automation and digitization that leads to efficiencies and standard practices benefiting customers, patients, and communities.



Fostering a diverse global workforce and a culture where all our associates feel valued, included, and can grow professionally.


Operate with

Making the right decisions, for the right reasons, every day in every part of our business, with integrity and ethics as bellwethers of who we are and how we operate.

A culture of continuous learning.

We promote a culture of ongoing learning and professional development for all our associates. We support performance and growth at each step of an associate’s career journey by providing expansive resources, continuous education, meticulously designed career progression programs and in-depth opportunities for leadership development.

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There’s life at work and life outside of work.

Work/life harmony is an integral part of our culture. The physical, emotional and social well-being of our associates is paramount to us. We want everyone to be healthy and have the financial resources and support needed. We offer a full range of competitive benefits including medical, term life insurance, paid time off, financial assistance programs, ample growth and learning opportunities, and more.

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Join our team.

We’re looking for outstanding talent in the Philippines.
Check out our open positions and help us make healthcare simpler.