- What We Do
- Back
- Enterprise Solutions
- Revenue Recovery
- Revenue Optimization
- Clinical Integrity
- Regulatory Navigation
- Who We Help
- Our Platform
- Insights and Resources
- About Us
- Careers
- What We Do
- Enterprise Solutions
- Community Business Office Solutions
Community Business Office Solutions
Collect every dollar you earn
We focus on providing flexible and scalable business office capabilities to rural, community-based and critical access hospitals. Learn how our deep expertise and technology work together to improve your financial performance.
Ranked #1 by KLAS
We’re proud to be recognized for outstanding performance and customer satisfaction excellence in the Extended Business Office: Small (1-200 beds) category.
R1 is ranked #1 by KLAS® in Extended Business Office: Small (1-200 beds)
Navigate an increasingly complex environment with expert help
We work in an ever-changing and complex environment with rising costs to collect and increasing operating costs. Our flexible and scalable capabilities provide a comprehensive approach to coding, AR management and payment services to improve the bottom line.
Payer A/R management
Optimize claims submission and get needed follow-up for maximized proper revenue capture.
Appeals and denials management
Our multi-disciplinary team manages the appeal process and provides denial root cause analysis to help prevent future occurrences.
Underpayments
Underpayment specialists identify, recover and prevent payment variances to ensure rightful reimbursement from payers.
Care coverage
Patient advocates connect eligible patients to appropriate healthcare programs such as Medicaid, workers’ compensation, COBRA and other assistance programs.
Transition services
Flexible A/R support ensures cash flow and revenue capture during times of systems transitions.
Case Study: Support improves financial health
If the last few years have wreaked havoc on your bottom line, you aren’t alone. But what if your financial position could significantly improve? That’s the story of Maniilaq Health Center. Explore how we helped them increase gross collections by 10% and positioned them for future growth.
R1 really cares about our organization and has proven themselves to be a sincere partner. They have made a difference in our day-to-day operations, as well as our long-term strategic planning. R1 is more than a vendor, which is why we have continued to expand our partnership over time.”
Cheryl Skiffington
Maniilaq Association, Revenue Cycle Director
The people who we work with directly from R1 do a fantastic job working with our group. They jump right in and help us.”
Extended Business Office KLAS Report, September 2023
CEO/President
I would recommend R1 to anybody in my position in a small facility like mine or even a bigger facility. R1 knows what they are doing. They are good.”
Extended Business Office KLAS Report, October 2023
Director
With R1 RCM, our cash collection is going extremely well, and that is what we hired them to do. That is probably the biggest growth that we have seen. They are collecting the money and meeting their cash goals, and that is always a good thing.”
Extended Business Office KLAS Report, December 2024
CFO
The latest from R1
EXPLORE ALL INSIGHTS