Community Business Office Solutions

Community Business Office Solutions

Collect every dollar you earn

We focus on providing flexible and scalable business office capabilities to rural, community-based and critical access hospitals. Learn how our deep expertise and technology work together to improve your financial performance.

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Ranked #1 by KLAS

We’re proud to be recognized for outstanding performance and customer satisfaction excellence in the Extended Business Office: Small (1-200 beds) category.

R1 is ranked #1 by KLAS® in Extended Business Office: Small (1-200 beds)

Navigate an increasingly complex environment with expert help

We work in an ever-changing and complex environment with rising costs to collect and increasing operating costs. Our flexible and scalable capabilities provide a comprehensive approach to coding, AR management and payment services to improve the bottom line.

Payer A/R management

Optimize claims submission and get needed follow-up for maximized proper revenue capture.

Appeals and denials management

Our multi-disciplinary team manages the appeal process and provides denial root cause analysis to help prevent future occurrences.

Underpayments

Underpayment specialists identify, recover and prevent payment variances to ensure rightful reimbursement from payers.

Care coverage

Patient advocates connect eligible patients to appropriate healthcare programs such as Medicaid, workers’ compensation, COBRA and other assistance programs.

Transition services

Flexible A/R support ensures cash flow and revenue capture during times of systems transitions.

Case Study: Support improves financial health

If the last few years have wreaked havoc on your bottom line, you aren’t alone. But what if your financial position could significantly improve? That’s the story of Maniilaq Health Center. Explore how we helped them increase gross collections by 10% and positioned them for future growth.

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R1 really cares about our organization and has proven themselves to be a sincere partner. They have made a difference in our day-to-day operations, as well as our long-term strategic planning. R1 is more than a vendor, which is why we have continued to expand our partnership over time.”

Cheryl Skiffington

Maniilaq Association, Revenue Cycle Director

The people who we work with directly from R1 do a fantastic job working with our group. They jump right in and help us.”

Extended Business Office KLAS Report, September 2023

CEO/President

I would recommend R1 to anybody in my position in a small facility like mine or even a bigger facility. R1 knows what they are doing. They are good.”

Extended Business Office KLAS Report, October 2023

Director

With R1 RCM, our cash collection is going extremely well, and that is what we hired them to do. That is probably the biggest growth that we have seen. They are collecting the money and meeting their cash goals, and that is always a good thing.”

Extended Business Office KLAS Report, December 2024

CFO

The latest from R1

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October 20

R1 Announces Strategic Partnership with Sierra to Revolutionize AI-Driven Experiences in Healthcare

October 15

R1 and Phare Health Aim to Automate Mid-Cycle Revenue Operations

October 14

R1 to Acquire Phare Health, a Leading AI Platform for Automating Inpatient Coding and Pre-Bill Clinical Documentation Improvement

October 7