No healthcare organization is fully insulated from the economic challenges wrought by the pandemic and other recent industry disruptions. In the current environment, revenue cycle management has become even more high stakes. Without a sophisticated approach to RCM, health systems risk potential financial catastrophe. The good news is health systems don't have to do it alone — there are tools and partnerships healthcare leaders can leverage to improve financial performance. But how can leaders determine which partnerships will be most beneficial for their organization? Join recently retired vice president of revenue cycle at Ascension, Nola Wyatt, in a reflection of her career as she answers this question.
Nola Wyatt, recently retired vice president of revenue cycle for St. Louis-based Ascension, has worked in healthcare revenue cycle for more than three decades. Prior to working in St. Louis, she spent 16 years at Nashville, Tenn.-based Saint Thomas Health, part of the Ascension Tennessee Health Ministry.