Artificial Intelligence Could Lead the Way to Improved Personal Care for Patients
R1’s EVP and Chief Product Officer, Steve Albert, was featured in Healthcare IT Today discussing the benefits of AI for revenue cycle management.
“In healthcare, the revenue cycle management process holds great potential for automation and simplification by using AI. For example, large language models like ChatGPT have made significant strides and continue to improve in their ability to create structure from pools of unstructured data. Providers can use these tools to generate summaries of text-heavy interactions, such as calls, emails, and account notes, enabling staff formerly devoted to those activities to spend time directly with patients,” Albert said.
