Can I be notified when a job is posted that meets my interests?

We recommend candidates setting up job alerts, which can notify you when new job opportunities that meet your career goals are posted. Follow this how-to guide to walk you through how to set up the alerts.

What should I do if I’m having technical problems during the application process?

Please reach out to our candidate experience help desk at R1Careers@r1rcm.com . An R1 talent representative will follow up to provide additional support.

Does this process include background checks or drug screenings?

R1 RCM does require a mandatory background and drug screen process to qualify for all job opportunities. Candidates applying to onsite hospital positions will require an occupational health screening as well.

How would R1 support my own professional development?

We support performance and growth at each step of an associate’s career journey by providing expansive resources, continuous education, career progression programs and in-depth opportunities for leadership development.

Does R1 offer remote opportunities?

Our Work From Home Policy varies by position. Take a close look at the job description and be sure to ask questions as you progress through the recruitment process.

Do financial counselors have to be fully vaccinated to work onsite in the Emergency Department or Outpatient locations?

R1 requires onsite employees to be fully vaccinated, including Measles, Mumps and Rubella (MMR), Varicella (Chicken Pox), Hepatitis B (Hep B), Tetanus, Diphtheria and Pertussis (Tdap), Influenza (flu, seasonally), Tuberculosis (TB/PPD/Mantoux/IGRA), and COVID-19 (dependent on hospital).

Financial Counselors

Help Patients Access the Care They Need

Guide patients through insurance, payment options and financial assistance programs while making healthcare work better for all.

See open roles Join our talent community

Two business professionals reviewing data on a tablet during a meeting, collaborating on analysis in an office setting.

Every conversation can help remove barriers to care

Financial Counselors help patients understand their options, navigate complex programs, and access the care they need. It’s challenging work that combines empathy, communication and problem-solving every day.

Knowing that I can help someone during their time of need is a huge motivation for me. Patients and their families put their trust in me, and I strive to help them with integrity.

Allyson Gamez

Financial Counseling Supervisor

Management actively involves us in daily decisions to get our opinions. Plus, as financial counselors, we usually have a great quarterly event that helps foster inclusivity within the department.

David Kelen

Financial Counselor

I’m motivated by providing our patients compassion during some of their most difficult times. Any health-related difficulty is stressful, and I hope to be a voice of peace and assistance.

Michelle Dickens

Financial Counseling Supervisor

At R1, no two days are ever the same and that’s the thing I enjoy most. My job has lots of different aspects to it which means it’s never boring, and I love multitasking to get things done!

Mika Dazell

Meaningful work

Healthcare provider using AI-enabled digital tools on a tablet to guide patient through insurance coverage, financial counseling, and revenue cycle support

Bring your empathy and communication skills. We’ll provide training, support and opportunities to grow. Together, we’ll help patients navigate healthcare with confidence.

About R1

Why start your career in healthcare as a financial counselor?

While helping patients assess medical debt, you’ll build key foundational knowledge for your career. You’ll grow your advisory skills and get exposure to different aspects of health insurance.

Helping Patients Develop a Financial Plan

During a financial counseling session, you’ll educate patients on their responsibilities and potential options, including accurately and compassionately explaining their financial obligations.

Building Trust Within Your Community

A career at R1 allows you to build trusted connections with your community while helping patients navigate complex financial decisions.

Personal and Professional Growth

We’ll teach you everything you need to know and support your progress toward further career goals. At R1, you’ll find peer mentorship, eLearning courses, development plans, and growth opportunities.

Healthcare professionals collaborating in a team meeting to improve operational performance, patient outcomes, and revenue cycle management

Inclusive Teams

Bring the real you to work. This is a place where you’re accepted for who you are — including celebrating your strengths, creating opportunities for growth, and supporting your true self.

I&B at R1

We are all together better

Incredible things happen when we work together.

We partner with purpose

We build trusted partnerships with our colleagues, customers and patients, through collaboration, transparency and inclusion.

We think boldly

We create opportunities to innovate, grow and advance our mission.

We go beyond

We commit to excellence and integrity in everything we do.

Healthcare team members standing together in a hospital corridor, representing collaboration, patient care, and operational excellence

Join our team

We’re looking for outstanding talent and growing fast. Check out our open positions to help make healthcare work better for all.

See Open Roles

R1 Privacy Policy | California Privacy Notice

It is R1’s Policy that discrimination or harassment on the basis of actual or perceived sex, race, color, religion, creed, ancestry or national origin, age, disability, medical condition, marital status, sexual orientation, gender identity or expression, veteran status, citizenship status, genetic information or any other protected category, whether verbal, physical, or environmental, is unacceptable and will not be tolerated. R1 does not permit, tolerate, or condone Harassment or Bullying of any kind by any Workforce Member.

Transparency in Coverage: BCBS IL | SelectHealth

Frequently Asked Questions

R1 to acquire Humata Health, enhancing Phare OS.

Help Patients Access the Care They Need

Every conversation can help remove barriers to care

Meaningful work

Why start your career in healthcare as a financial counselor?