Too often today, the health care experience for patients is confusing and inconvenient. Patients face difficulty scheduling appointments, completing registration paperwork, checking in for care and dealing with medical bills.
R1’s Patient Experience solution simplifies and reinvents the patient experience, while improving business outcomes.
With a combination of expertise and technology, we offer the ability for patients to pre-register from home, self check-in upon arrival and make online payments at all points of service. Financial counseling, call center capabilities and customer service manpower can help to educate and guide patients to understand their financial responsibility, explore payment or coverage options, and collect payment.
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