For an impressive fifth straight year, R1 has been recognized as Best in KLAS for Ambulatory Revenue Cycle Management (RCM) Services (EHR-Agnostic). This continued recognition—the first time any organization has received this honor for five consecutive years in Ambulatory RCM—highlights our commitment to providing innovative technology to physician groups.
Resolving Challenges and Improving Financial Health for Physician Groups
Today’s healthcare organizations face growing pressures and tightening financial margins caused by reimbursement hurdles, escalating operational costs and process inefficiencies. Physician groups, in particular, require modern and effective approaches to manage revenue cycles efficiently without sacrificing quality patient care.
At R1, we understand these unique pressures and partner closely with physician groups to deliver comprehensive, tailored financial solutions. Our Best in KLAS award shows that our technology-enabled services that span the critical RCM spectrum—including coding, billing, payment collection and denial management—are delivering measurable value to physician groups.
Our end-to-end approach to transform healthcare finance for better provider outcomes is enabling physician groups to maintain healthy cash flows and strong financial performance. This allows them to focus on caring for patients instead of performing RCM tasks.
A Differentiated Approach to Ambulatory RCM
What sets R1 apart for physician groups is our ability to deliver high-value financial results. Our decades of expertise in RCM processes, proprietary technologies and partnership models that align with measurable improvements deliver financial performance at scale. Physician groups that work with us benefit from sustained RCM success.
Our technology-driven approach allows our modern platform and innovative capabilities to seamlessly integrate into existing workflows. This preserves clients’ current investments while significantly improving revenue management.
Client-Centricity Drives Our Success
At the heart of our continued success is our focus on our clients and their changing needs. Our approach isn’t transactional—it’s collaborative and partnership-driven. We listen closely, engage actively and respond proactively to each client’s unique challenges and goals.
This client-first mentality is reflected in our Best in KLAS award, which is a direct result of strong feedback from clients who recognize the impact of our partnership approach. Physician group leaders and administrators consistently highlight R1’s responsiveness, seamless integration and ability to deliver consistent results. Their testimonials speak volumes:
In August 2024, a CFO stated, “We have added some other service lines, and R1 RCM worked with us on getting those up and running and managing them within the same agreement, so it didn’t take an addendum or anything like that. R1 RCM can flex with us, and if it is a matter of needing something temporarily, they don’t wait until we have a contract amendment signed. They just get it done, and we all go forward. Those are the things we appreciate. Additionally, R1 RCM is attempting to have a responsible use of automation, saving their resources and their money by being more efficient. It is not a one-size-fits-all model, and they are trying to be responsible in how they deploy automation. We appreciate the fact that they are approachable. They assign people to us so that we have somebody we can talk to when we have a serious issue that is not being handled by the day-to-day people.”
Likewise, a manager in April 2024 noted: “R1 does a great job. They execute things quite well. They are prompt and thorough.”
A Commitment to Excellence, Year After Year
Receiving the Best in KLAS recognition for Ambulatory RCM Services for five consecutive years demonstrates our consistent reliability. At R1, we’re committed to maintaining high standards, continuously innovating and strengthening the financial outcomes and operational efficiencies of physician groups.
Our modern RCM solutions and ambulatory expertise help physician groups optimize their financial operations, solve reimbursement complexities and maintain a strong financial foundation amid an increasingly challenging healthcare landscape.
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Explore how our physician RCM services can streamline workflows, enhance financial performance and let clients focus on delivering exceptional patient care.
