News
Blog Post
COVID-19
Patient Experience
R1 RCMAugust 21, 2020
Take Two on 2020: Four Actions to Jumpstart the Revenue Cycle in the Back Half of the Year
As healthcare organizations geared up for a new decade back in January, no one anticipated the massive disruption that COVID-19 would soon ...
Blog Post
Diversity & Inclusion
Leadership Message
R1 RCMJuly 13, 2020
Inclusion and Diversity at R1
In July of 2019, R1 took a moment to reflect on the company we were and the company we wanted to become. A part of that honest reflection was understanding that we had not taken the steps required to be a more inclusive and diverse company. At that time, we launched an executive Inclusion & Diversity ...
Blog Post
COVID-19
Patient Experience
Revenue Cycle
R1 RCMJuly 6, 2020
10 Statistics that Show How COVID-19 Has Changed the Revenue Cycle
At the end of 2019, healthcare leaders projected the upcoming year would bring more consolidation and a greater focus on consumerism. While we’re now seeing these predictions come to fruition, no one anticipated the seismic shift that would happen due to COVID-19 – and the many ways the pandemic would impact ...
Blog Post
COVID-19
Revenue Integrity
Andrew StieveJuly 2, 2020
Maximizing Post-COVID Reimbursement with Revenue Integrity
COVID-19 wreaked havoc with the healthcare industry; hospitals and health systems have lost a collective $36.6 billion over the past four months. Recovering from such a major financial hit can seem n insurmountable, however, by optimizing the middle of your revenue cycle, you can identify opportunities and begin ...
Blog Post
Consumerism
COVID-19
Patient Experience
Chris IngersollJune 15, 2020
How the COVID-19 Pandemic Has Emphasized the Consumer Experience
In Malcolm Gladwell’s 2000 book, The Tipping Point, he describes the advancement of “social epidemics” where a slow and steady adoption of a new cultural phenomenon or technology innovation suddenly hits an inflection point which is followed by massive adoption seemingly overnight. The innovation is ...
Blog Post
Collections
COVID-19
Finance
Wanda BrooksJune 9, 2020
Optimizing Financial Clearance and Advocacy to Thrive Amid COVID-19
As both providers and patients cope with the impact of COVID-19’s high cost, little relief is in sight.
Blog Post
COVID-19
Patient Experience
Registration
Tom LytleJune 8, 2020
Remote Registration Ensures Patient and Staff Safety During COVID-19
Throughout the COVID-19 pandemic, frontline patient registrars have provided critical assistance by scheduling and coordinating care for thousands of hospital patients. While these roles are in high demand, they also require employees to work in high-risk environments—given the frequent face-to-face patient ...
Blog Post
COVID-19
Patient Experience
Chris IngersollMay 21, 2020
How Work-From-Home is Changing Healthcare
At the end of last year, I was asked by HIT Consultant to predict healthcare trends to watch for in 2020. My biggest prediction was the impact of the new CMS rules around price ...
Automation
Blog Post
CMS
COVID-19
Patient Experience
Joe PolarisMay 18, 2020
Elective Services Volume is Not Guaranteed
“Speed to innovate must never be the same again in healthcare. We can identify, analyze, and act to address opportunities quickly and must do so in a new healthcare world that will require a delicate blend of agility and compassion.” - Jason Wolf, CEO, The Beryl Institute, ...
Blog Post
Consumerism
COVID-19
Patient Experience
R1 RCMMay 5, 2020
Four Strategies for Prioritizing Patient Experience in a COVID-19 Era
When the COVID-19 pandemic hit the U.S., healthcare organizations took a necessary all-hands-on-deck approach. Providers quickly rose to the occasion, changing their care delivery model to treat COVID-19 patients while keeping other patients – as well as clinicians and staff – safe.
