News

Blog Post
COVID-19
Physician Services
Revenue Cycle

R1 RCMOctober 26, 2020

How Financial Clearance Can Create Resiliency for Physician Practices and Patients

More than half a year into COVID-19, physician practices are still facing reduced revenue and patient volume challenges that can no longer be solely attributed to patient safety concerns. Near the start of the pandemic, The ...

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Blog Post
Consumerism
Patient Experience
Revenue Cycle

R1 RCMOctober 12, 2020

Five Ways Digital Engagement Can Elevate the Provider Experience

When discussing digital transformation in healthcare there has been a strong emphasis on patient benefits, however providers can also gain many advantages from going digital. Providers are equally as frustrated with the administrative side of healthcare – completing and submitting referrals and orders by phone or ...

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Anesthesia
Blog Post
Physician Services
Revenue Cycle

Kristen Gurney & Jeanette MiniOctober 1, 2020

2020 MIPS Year-End Action Items

We are in the home stretch for the 2020 MIPS Reporting year. This has been an exceptional year; your group may be eligible to apply for an exception due to uncontrollable circumstances or a public health emergency (i.e. COVID-19 reduced case volume, which led ...

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Blog Post
Patient Experience
Registration
Revenue Cycle

R1 RCMSeptember 30, 2020

Five Ways to Create a Better Digital Consumer Experience in Healthcare

For too long, patients’ healthcare experiences have been extremely confusing and disjointed. Consider this example – a patient visits a doctor for knee pain and receives a referral for an MRI at the hospital. The patient then makes multiple phone calls and waits on hold to get the MRI scheduled, only to be ...

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Blog Post
COVID-19
Patient Experience

R1 RCMAugust 21, 2020

Take Two on 2020: Four Actions to Jumpstart the Revenue Cycle in the Back Half of the Year

As healthcare organizations geared up for a new decade back in January, no one anticipated the massive disruption that COVID-19 would soon ...

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Blog Post
Diversity & Inclusion
Leadership Message

R1 RCMJuly 13, 2020

Inclusion and Diversity at R1

In July of 2019, R1 took a moment to reflect on the company we were and the company we wanted to become. A part of that honest reflection was understanding that we had not taken the steps required to be a more inclusive and diverse company. At that time, we launched an executive Inclusion & Diversity ...

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Blog Post
COVID-19
Patient Experience
Revenue Cycle

R1 RCMJuly 6, 2020

10 Statistics that Show How COVID-19 Has Changed the Revenue Cycle

At the end of 2019, healthcare leaders projected the upcoming year would bring more consolidation and a greater focus on consumerism. While we’re now seeing these predictions come to fruition, no one anticipated the seismic shift that would happen due to COVID-19 – and the many ways the pandemic would impact ...

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Blog Post
COVID-19
Revenue Integrity

Andrew StieveJuly 2, 2020

Maximizing Post-COVID Reimbursement with Revenue Integrity

COVID-19 wreaked havoc with the healthcare industry; hospitals and health systems have lost a collective $36.6 billion over the past four months. Recovering from such a major financial hit can seem n insurmountable, however, by optimizing the middle of your revenue cycle, you can identify opportunities and begin ...

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Blog Post
Consumerism
COVID-19
Patient Experience

Chris IngersollJune 15, 2020

How the COVID-19 Pandemic Has Emphasized the Consumer Experience

In Malcolm Gladwell’s 2000 book, The Tipping Point, he describes the advancement of “social epidemics” where a slow and steady adoption of a new cultural phenomenon or technology innovation suddenly hits an inflection point which is followed by massive adoption seemingly overnight. The innovation is ...

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Blog Post
Collections
COVID-19
Finance

Wanda BrooksJune 9, 2020

Optimizing Financial Clearance and Advocacy to Thrive Amid COVID-19

As both providers and patients cope with the impact of COVID-19’s high cost, little relief is in sight.

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