News
Blog Post
Consumerism
Financial Performance
Partnership
Patient Access
Patient Experience
Patient Satisfaction
Joel FrenchMarch 10, 2021
Why Healthcare Organizations are Prioritizing Digital Marketplaces
“Platforms are eating the world,” asserts Alex Moazed in his book, Modern Monopolies. What was a radical disruption a few years ago is now the accepted ecommerce business model most understand through examples like Amazon and eBay. We now understand how Amazon changed consumer expectations for shopping ...
Automation
Blog Post
COVID-19
Denials Management
Financial Recovery
Financial Resilience
Healthcare
RCM Trends
Revenue Cycle
RPA
Philip MilsomMarch 10, 2021
Getting the Greatest ROI from Revenue Cycle Automation
A year after operating margins dipped into negative numbers and YOY revenues decreased as much as
Billing
Blog Post
Physician Services
Revenue Cycle
Richard Lopez del RinconFebruary 23, 2021
3 Ways Revenue Cycle Partnerships Produce Financial Sustainability
This post is part two of a two-part blog.
There is no doubt that many practices are in a strenuous financial period. Organizations need to quickly identify opportunities to reduce costs and increase profitability, which is making them seriously consider
Billing
Blog Post
Physician Services
Revenue Cycle
Richard Lopez del RinconFebruary 23, 2021
Why CBOs Aren't Financially Viable for Practices
This post is part one of a two-part blog.
It’s no secret that over the past few years, physician organizations have faced several significant financial hurdles. From adjusting to value-based care, to serving more and more underinsured patients, to the most recent financial hit: ...
Blog Post
Coding
Finance
Financial Performance
Financial Recovery
Financial Resilience
Physician Advisory
Revenue Capture
Revenue Cycle
Revenue Integrity
Nicole ShinglerFebruary 8, 2021
Moving Past Revenue Cycle Recovery to Achieve Financial Resilience
After a fairly predictable start, 2020’s unforeseen turn into a yearlong (and counting) pandemic created a torrent of financial and clinical challenges for hospitals and health systems. Reduced volume, increasing care complexities and an uncertain economy still remain in 2021 as hospitals continue working toward ...
Blog Post
Consumerism
Financial Performance
Patient Experience
Patient Satisfaction
R1 RCMJanuary 18, 2021
3 Ways a Patient Experience Platform Pays Long-Term Dividends
The rapid move toward consumerism has healthcare organizations working hard to create simpler, more convenient patient journeys. Yet, the key friction-causing modes of communication – faxes and phone calls – persist. It’s hard to believe that ninety percent of
Blog Post
Consumerism
COVID-19
Patient Experience
Patient Satisfaction
R1 RCMNovember 17, 2020
Contactless Pre-Registration and Intake: 4 Ways it Pays for Itself
Healthcare organizations, like all businesses, face continued uncertainty as they navigate the ongoing COVID-19 pandemic. A recent
Best Practices
Blog Post
COVID-19
Finance
Payer Contracts
Physician Services
Revenue Cycle
R1 RCMNovember 12, 2020
Increasing Revenue Through Payer Contract Management
Financial recovery isn’t just an uphill battle for today’s physician practice – it’s a mountainous one of Kilimanjaro proportions. Most practices are making up for a substantial decrease in revenue that resulted from a
Blog Post
Consumerism
Patient Experience
Patient Satisfaction
R1 RCMNovember 9, 2020
Navigating Today's Digital Patient Journey
If you’ve visited a practice or hospital since COVID-19 hit, chances are you’ve noticed significant changes both prior to and after your appointment such as: receiving a text or email inviting you to complete pre-registration work or a digital COVID pre-screening questionnaire, checking in with your phone from ...
Best Practices
Blog Post
Coding
Physician Services
Yvonne RussellNovember 6, 2020
Three Best Practices to Improve Reimbursement Via Coding
2020 is beginning to wind down, but COVID-19’s financial impact on physician practices isn’t. As The Washington Post recently stated, “many of the doctors…who form the backbone of front-line ...
