News
Blog Post
Patient Experience
Revenue Cycle
Rod NichollsMarch 20, 2020
Putting the Patient First: HealthLeaders Addresses Top Five Actions Healthcare Executives Can Take to Prioritize Patient Experience
Now more than ever in healthcare, the focus is on the patient—and what they need from providers and payers in order to have the ideal patient experience. As we embark on a new decade, it’s exciting to see organizations showing signs of being more open to investing in revenue cycle technology that gives ...
Automation
Blog Post
Revenue Cycle
RPA
Chris IngersollMarch 9, 2020
The Key to Generating Real ROI When Automating the Revenue Cycle: A Trusted Partner
Technologies under the general category of “automation” include artificial intelligence (AI), machine learning, robotic process automation (RPA), and self-service tools which can improve efficiency or replace entirely the work human administrators do today. The revenue cycle traditionally is a complex operational ...
Billing
Blog Post
Physician Services
Quality Programs
Lynn Guerrant BSN, MSFebruary 28, 2020
Survival Strategies for Independent Practices in a Value-Based Environment
With the advent of MACRA, CMS has begun to shift healthcare reimbursement from fee-for-service to one based on achievement of value-based metrics. The goals of Value-based care are to improve care quality and lower costs. Independent providers must overhaul their financial and clinical processes to ...
Best Practices
Blog Post
Collections
Physician Services
Richard Lopez del RinconFebruary 20, 2020
Five Ways to Decrease Patient No Shows in Physician Practices
Patients who do not show up for scheduled appointments disrupt practice flow by taking dedicated time slots away from other patients and negatively impact the productivity of both the provider and staff. Practices often waive ‘no shows’ as a normal part of business but when translated to a bottom-line impact, ...
Best Practices
Blog Post
Physician Services
Quality Programs
Lynn Guerrant BSN, MSJanuary 31, 2020
Six Important Steps in Creating a Quality Improvement Team for a Physician Practice
Quality and value seem to be two of the most elusive words in health care today. The debate over how to define, measure, and achieve quality and value, stretches from shore to shore, across all specialties and to the top reaches of our government. While definitions and rules change with startling rapidity, one ...
Blog Post
Payer Mix
Physician Services
Brooks BabcockJanuary 31, 2020
How Your Independent Practice Can Better Negotiate with Payers
Actively negotiating with payers is an important aspect of both practice management and revenue cycle management activities for independent medical practices. Although the impact can be significant, most providers have had little to no experience doing so or have not seen much success in past negotiations, ...
Blog Post
Revenue Cycle
Revenue Integrity
Johnny PezzutoDecember 18, 2019
Revenue Integrity Solutions: Look Before You Leap
For multiple years in a row, chief executive officers (CEOs) participating in the American College of Healthcare Executives’ annual survey ranked financial challenges as the number one issue facing hospitals.[1] With sound revenue cycle management and, in turn, ...
Blog Post
Revenue Integrity
Johnny PezzutoDecember 18, 2019
Revenue Integrity: It's All About Results
What matters more: how things work or the outcomes they produce? Take Tiger Woods, for example. If you’re like most of us, you don’t know or care about the technical aspects of his golf game, but you are impressed that he’s won 14 major championships and is one of the world’s highest paid ...
Blog Post
Revenue Cycle
Revenue Integrity
Johnny PezzutoDecember 18, 2019
Revenue Integrity: Beware the High-Risk, Pre-Bill Approach
Try to imagine what it would be like if all claims were clean, compliant and processed without human or technological intervention. Hold that thought a little longer and you’ll see health systems getting accurate reimbursement for the care they provide, and physicians focusing solely on patients. This ...
Blog Post
Revenue Cycle
Richard Lopez del RinconDecember 17, 2019
Three Challenge Areas Independent Practices Must Address to Thrive in Today’s Environment
With the hospital landscape becoming even more competitive and outpatient revenue growing at a faster rate, independent physician practices are becoming increasingly popular. This past summer, Modern Healthcare ...
