News
Blog Post
COVID-19
Physician Services
Revenue Cycle
R1 RCMOctober 26, 2020
How Financial Clearance Can Create Resiliency for Physician Practices and Patients
More than half a year into COVID-19, physician practices are still facing reduced revenue and patient volume challenges that can no longer be solely attributed to patient safety concerns. Near the start of the pandemic, The ...
Blog Post
Consumerism
Patient Experience
Revenue Cycle
R1 RCMOctober 12, 2020
Five Ways Digital Engagement Can Elevate the Provider Experience
When discussing digital transformation in healthcare there has been a strong emphasis on patient benefits, however providers can also gain many advantages from going digital. Providers are equally as frustrated with the administrative side of healthcare – completing and submitting referrals and orders by phone or ...
Anesthesia
Blog Post
Physician Services
Revenue Cycle
Kristen Gurney & Jeanette MiniOctober 1, 2020
2020 MIPS Year-End Action Items
We are in the home stretch for the 2020 MIPS Reporting year. This has been an exceptional year; your group may be eligible to apply for an exception due to uncontrollable circumstances or a public health emergency (i.e. COVID-19 reduced case volume, which led ...
Blog Post
Patient Experience
Registration
Revenue Cycle
R1 RCMSeptember 30, 2020
Five Ways to Create a Better Digital Consumer Experience in Healthcare
For too long, patients’ healthcare experiences have been extremely confusing and disjointed. Consider this example – a patient visits a doctor for knee pain and receives a referral for an MRI at the hospital. The patient then makes multiple phone calls and waits on hold to get the MRI scheduled, only to be ...
Blog Post
COVID-19
Patient Experience
R1 RCMAugust 21, 2020
Take Two on 2020: Four Actions to Jumpstart the Revenue Cycle in the Back Half of the Year
As healthcare organizations geared up for a new decade back in January, no one anticipated the massive disruption that COVID-19 would soon ...
Blog Post
Diversity & Inclusion
Leadership Message
R1 RCMJuly 13, 2020
Inclusion and Diversity at R1
In July of 2019, R1 took a moment to reflect on the company we were and the company we wanted to become. A part of that honest reflection was understanding that we had not taken the steps required to be a more inclusive and diverse company. At that time, we launched an executive Inclusion & Diversity ...
Blog Post
COVID-19
Patient Experience
Revenue Cycle
R1 RCMJuly 6, 2020
10 Statistics that Show How COVID-19 Has Changed the Revenue Cycle
At the end of 2019, healthcare leaders projected the upcoming year would bring more consolidation and a greater focus on consumerism. While we’re now seeing these predictions come to fruition, no one anticipated the seismic shift that would happen due to COVID-19 – and the many ways the pandemic would impact ...
Blog Post
COVID-19
Revenue Integrity
Andrew StieveJuly 2, 2020
Maximizing Post-COVID Reimbursement with Revenue Integrity
COVID-19 wreaked havoc with the healthcare industry; hospitals and health systems have lost a collective $36.6 billion over the past four months. Recovering from such a major financial hit can seem n insurmountable, however, by optimizing the middle of your revenue cycle, you can identify opportunities and begin ...
Blog Post
Consumerism
COVID-19
Patient Experience
Chris IngersollJune 15, 2020
How the COVID-19 Pandemic Has Emphasized the Consumer Experience
In Malcolm Gladwell’s 2000 book, The Tipping Point, he describes the advancement of “social epidemics” where a slow and steady adoption of a new cultural phenomenon or technology innovation suddenly hits an inflection point which is followed by massive adoption seemingly overnight. The innovation is ...
Blog Post
Collections
COVID-19
Finance
Wanda BrooksJune 9, 2020
Optimizing Financial Clearance and Advocacy to Thrive Amid COVID-19
As both providers and patients cope with the impact of COVID-19’s high cost, little relief is in sight.
