Becker's: Pair Digital Strategy With a Fresh Revenue Cycle Approach

Becker's Hospital ReviewMay 18, 2022

Healthcare financial and operational leaders are grappling with major challenges like labor shortages, patient satisfaction and a proliferation of technology vendors to manage. Many leaders see the patient financial experience as ripe for transformation and believe that digital tools and new approaches to revenue cycle operations can help.

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Five Healthcare Workforce Shortage Solutions for Physician Groups

Chris PierceMay 17, 2022

The healthcare workforce shortage is hitting physician groups hard. Worse, the tight labor market doesn’t appear to be a brief bump in the road. Findings from dozens of studies reveal that the shortage of healthcare professionals in the U.S. will not end anytime soon.

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Video: Adventist Health and R1 are Reimagining the Patient Experience

R1 RCMMay 3, 2022

"This is not an either/or. This is an and,” explains Jennifer Stemmler, Chief Digital Officer for Adventist Health. “How do we solve a great consumer experience and improve our yield and cost to collect?”

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An Inseparable Duo: Patient Experience and Operating Success

Pat SaxmanApril 25, 2022

Several converging trends are continuing to hammer healthcare organizations. Namely: Thin margins are getting thinner, and a tight labor market is getting tighter, while consumer expectations keep growing.

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Rethink Patient-Facing RCM during Labor Shortage Part 3: Challenges of Small Hospitals

Philip MilsomApril 20, 2022

Imagine this predicament: You manage the registration and admissions functions at a small hospital in rural North Carolina. You’ve recently lost several staff members to retirement, family moves, and other routine causes of attrition. However, several of these staff vacancies occurred Read More

Rethink Patient-Facing RCM during Labor Shortage Part 2: Why Remote RCM Makes Sense

Brooks BabcockApril 20, 2022

Working remotely was a necessity for many people during COVID-19 lockdowns. As the proverb goes, “necessity is the mother of invention.” So, perhaps it shouldn’t surprise us that within mere months, humanity found ways to remotely accomplish all sorts of jobs that were primarily performed in person before the ...

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Five Ways to Increase Patient Volume & Grow Your Medical Practice

Michael UlandayApril 1, 2022

With more Americans becoming vaccinated and some COVID-19 restrictions being lifted, medical practices are in a better position to get back to their “normal” day-to-day operations. After a challenging 2020 –

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Why Now Is The Time To Consider Full Revenue Cycle Outsourcing

R1 RCMMarch 29, 2022

Pandemic-related workforce struggles are still squeezing the bottom line at today’s healthcare organizations. Clinical labor costs have increased by an average of 8% per patient day compared with 2019, amounting to $17 million in additional annual expenses for a 500-bed hospital, Read More

Good Faith Estimate Interim Final Rule Tells Us About Future of Healthcare Regulation

R1 Regulatory TeamMarch 28, 2022

The No Surprises Act of the 2021 Consolidated Appropriations Act greatly expanded patient protections through upfront cost transparency in the form of Good Faith Estimates (“GFE”).  Specifically, the law requires each health care ...

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Patient Payment Technology Persists as Source of Friction Per Survey

R1 RCMMarch 22, 2022

Today’s consumers are inundated with financial pressures as inflation hits record highs, COVID persists as a source of medical debt, and insurers peel back on COVID-related coverage. Last year, Americans racked up

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