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Consumerism
Patient Access
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Becker's Hospital ReviewJuly 9, 2021

Becker's: Automation Improves Patient and Provider Experiences

Facing constant pressure from high consumer expectations, shrinking margins and growing provider burnout, health systems need strategies that strengthen relationships and build sustainable long-term growth. Labor-intensive, inefficient processes for orders, insurance authorizations, and scheduling for imaging, ...

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Automation
Blog Post
Financial Resilience
Physician Services
Revenue Cycle

Ronald HaduchJuly 7, 2021

Why to Consider Intelligent Automation as Patients Return to Physician Practices

After a year that resulted in 72% of practices experiencing decreases in revenue, patient volumes are normalizing. ...

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Blog Post
Consumerism
Financial Recovery
Patient Experience
Revenue Cycle

Joe PolarisJuly 7, 2021

Physicians Practice: Exceed Patient Expectations via the Rev Cycle

With the COVID-19 vaccine becoming more widely adopted, the US is slowly starting to emerge from the pandemic. While some things, like in-person gatherings, are starting to go back to pre-pandemic normal, there is still a long way to go when it comes to financial recovery. This may seem especially daunting ...

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Billing
Blog Post
Emergency Medicine
Healthcare
Physician Services

Ogi Kwon & Sharon KimJuly 1, 2021

Deciphering the No Surprises Act: Top FAQs to Prepare

The No Surprises Act (“the Act”), effective January 1, 2022, is a federal law designed to protect patients from unexpected excessive medical bills when they are unable to choose an in-network provider. The law requires that out-of-network providers (including hospitals, physicians, non-physician providers, and ...

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Ambulatory Care
Blog Post
Consumerism
Patient Access
Patient Experience
Patient Satisfaction

Donham PrescottJune 30, 2021

Boosting Consumer Acquisition and Engagement with a Digital Front Door

As we emerge from the pandemic, healthcare marketing and communications teams that had quickly shifted gears away from promotional efforts during the crisis to providing education and maintaining engagement are now moving forward to further build trust and ...

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Blog Post
Consumerism
Financial Performance
Patient Access
Patient Experience
Patient Satisfaction
Revenue Cycle

Joe PolarisJune 21, 2021

MGMA Takeaways: Transforming Care Coordination and RCM

At the recent MGMA Medical Practice Excellence Pathways Conference, Sherri Harris, Regional Manager of Scheduling for Ascension Sacred Heart and Joe Polaris, SVP, Product and Technology for R1 RCM discussed ways to transform the care ...

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Analytics
Blog Post
Emergency Medicine
Physician Services

Steve QueenJune 9, 2021

Why Data-Driven Emergency Department Scheduling is Critical Post-COVID-19

Even as the U.S. emerges from the COVID-19 pandemic, emergency department (ED) patient volumes are still predicted to be inconsistent throughout 2021. Last year, ED visits were down

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Blog Post
Financial Resilience
Revenue Cycle
Revenue Integrity

Nicole ShinglerJune 8, 2021

Don't Reinvent the Wheel: How a Revenue Integrity Strategy Drives Financial Performance

If 2020 was a year of financial crisis, then 2021 is shaping up to be the year of financial resilience – and healthcare providers are nothing if not resilient. After last year’s estimated $323 billion financial loss, bouncing back is no small endeavor for hospitals. The winter COVID-19 surge has caused expenses ...

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Best Practices
Blog Post
Financial Performance
Partnership
RCM partnership
RCM Trends
Revenue Cycle

Brian ZimmermanJune 3, 2021

LifePoint SVP Jason Ross Discusses Value of Rev Cycle Partnerships

Amid what may be healthcare’s toughest era, financial leadership currently faces the daunting task of increasing revenue while simultaneously containing costs. At the recent Becker's Hospital Review 11th Annual Meeting, Jason Ross, senior vice president of revenue and network management for LifePoint Health – a ...

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Blog Post
Patient Satisfaction
Physician Services

Michael UlandayMay 19, 2021

Five Ways to Increase Patient Volume & Grow Your Medical Practice

With more Americans becoming vaccinated and some COVID-19 restrictions being lifted, medical practices are in a better position to get back to their “normal” day-to-day operations. After a challenging 2020 –

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