Patient Access

Blend scheduling, registration, clearance, intake and payment functionality into one welcoming, self-service experience for patients.

Denial Management and Prevention

Ensure full reimbursement and proactively address chronic errors to stop denials ahead of time.

Financial Clearance

Set expectations about patient payment responsibility and offer financial advocacy.

Patient-Friendly Billing

Provide consumer-preferred options such as online bill pay, automated payment plans and omni-channel customer service.

Charge Capture and Underpayment Recovery

Ensure consistent full payment.

Coding Management and Education

Facilitate speed, accuracy and appropriate payment while supporting increased compliance and reimbursement.

HIM Coding Review

Analyze patient accounts and claims to determine proper use of CPT and HCPCS codes and DRGs.

Payment Variance Analysis

Identify incorrectly reimbursed or denied accounts and manage appeal process to receive correct payment.

Strategic Pricing

Analyze chargemaster, payer contracts and competitiveness to find areas of pricing opportunity and create pricing scenarios aligned with strategic goals.

Payer Contracting

Blend data-driven analysis with expert knowledge to identify opportunities to optimize revenue management and restructure existing payer contracts.

Coding Education

Minimize risk and maximize accuracy through comprehensive education and quality assurance to ensure physician groups receive full payment for services provided.

Value-Based Care Strategies

Analyze patient data in new ways, and restructure both financial and clinical workflows to effectively manage value-based care and create strong revenue streams.

Accounts Payable / Accounting

Fully staff all departments, including specialized A/R work, to ensure efficiency and continual cash flow.

IT Services

Enable ongoing business continuity via management of integrated technology platform.

Clinical and Financial Benchmarking

Receive operational visibility and clarity around financial and clinical goals.

Reporting and Account Management

Utilize individually assigned customer representatives to help guide strategy and provide attentive service.

Recruitment Fulfillment

Oversee candidate management from identification to onboarding.

Human Resources

Administer all HR-related activity including benefits management, new hire education, enrollment and orientation, employment verification, insurance claims and guidance on the creation and maintenance of policies and procedures.