PRACTICE
PROFITABILITY
INCREASED.
Physician Revenue Cycle Management
Increase revenue and reduce cost while transforming the patient experience.
Today’s physician practices face a host of financial challenges such as rising operating costs, physician compensation, patient satisfaction and maximizing payer and patient revenue.
R1 provides end-to-end physician revenue cycle management solutions for hospital-owned and independent physician groups – leveraging our technology leadership and operational excellence to enable excellent patient financial care and easier patient access. By enhancing the patient financial experience, we help you foster higher patient satisfaction, greater loyalty, and increased volume and market share.
What sets R1 apart
We deliver proven financial results at any scale or payment model through an approach that includes risk-based partnerships, technology integration, intelligent automation and performance management. You can trust your practice’s financial health to R1 because we:
- Manage $7.3B+ in Net Patient Revenue
- Cover 80+ specialties
- Serve 27,000+ providers
- Engage 30M+ patients / clinicians per year
The truth is in the numbers
Our proven model delivers real results.
REVENUE
LIFTED
Up To
4%
COST TO COLLECT
REDUCED
Up To
20%
PATIENT COLLECTIONS
IMPROVED
Up To
20%
NET PROMOTER SCORES
IMPROVED
> 60
E-Book: Achieving Success with Telehealth
Since COVID-19, patient volume in physician practices has decreased 50%. Telehealth is an excellent way to give your patients access to care during the pandemic and beyond – and improve your practice’s financial health. Learn specific steps that can maximize revenue and improve your patients’ telehealth experience.
Solutions that drive ease, efficiency and profitability
R1’s innovative technology creates automated workflows, system integration and seamless hand-offs – enabling a better, more efficient experience for both staff and patients.
Revenue Cycle Management
Patient Experience Digital Platform
Increase efficiency and patient satisfaction with online / mobile self-scheduling, registration and self-service check-in.
Financial Clearance
Set expectations about patient payment responsibility and offer financial advocacy.
Patient-Friendly Billing
Offer consumer-preferred options such as online bill pay, automated payment plans and omni-channel customer service.
Coding Management and Education
Facilitate speed, accuracy and appropriate payment.
Charge Capture and Underpayment Recovery
Ensure consistent full payment.
Value-Based Reimbursement Enablement
Foster coordinated, proactive care via reminders for wellness visits and preventative appointments.
End-to-End RCM Process Automation
Reduce cost to collect, speed payment and allow staff to focus on strategic and patient-facing tasks.
Provider Dashbaords
Monitor compensation progress versus goals.
Practice Management
Managed Care Contracting
Optimize revenue management through financial modeling and contractual terms.
Coding Education
Minimize risk and maximize accuracy through comprehensive education and quality assurance.
Value-Based Guidance
Provide oversight to help ensure complete reimbursement.
Accounts Payable / Accounting
Fully staff all departments, including specialized A/R work, to ensure efficiency and continual cash flow.
IT Services
Enable ongoing business continuity via management of integrated technology platform.
Clinical and Financial Benchmarking
Give you operational visibility and clarity about financial and clinical goals.
Reporting and Account Management
Utilize individually assigned client representatives to help guide strategy and provide attentive service.
What R1 clients are saying
“R1 lets us focus our skills where they’re needed most: providing patients with quality care. We shouldn’t be devoting energy and talent to non-medical activities. With R1 at our side, we don’t have to. It’s a proven way to be part of a whole while retaining your independence.”
Craig Thomas
President
Hawaii Emergency Physicians Associated
“Since beginning our partnership with R1, we’ve seen a sharp uptick in revenue. The technology has improved our clean claims rate to 99%, and we’ve increased our charge per visit by nearly 7% and collections per visit by 17%. In addition, R1 has provided additional support to help our practice negotiate better contract rates.”
Dr. Lawrence M. Jones
President
One Pediatrics
“The greatest benefit of working with R1 is the ability to manage my practice my way, but with an entirely different level of expertise that I wouldn’t have on my own. As a result, I can spend the majority of my time practicing medicine and serving patients, rather than being burdened by all of the administrative aspects of running a practice."
Dr. Jeff Rutledge, MD FAAP
Physician Owner
Raleigh Durham Medical Group
Expand margins and improve provider and patient satisfaction
Case Study: A Revenue Cycle Management Partner that Steps Up
When revenue cycle results had stalled with a previous supplier, Holston Medical Group (HMG) sought a more action-oriented, transparent partner. R1 provided HMG with revenue cycle and patient experience services to improve financial performance, billing lag time and online payments. Also, when suddenly called upon, R1 quickly stepped up to provide critical support to onboard a recently acquired physician group.
