R1 Ranks Best in Klas for Government Reimbursement Services for the Second Year Straight

R1 has been recognized by KLAS three key categories: Ambulatory RCM Services (EHR-Agnostic), Extended Business Office: Small (<200 beds), and Government Reimbursement Services. This marks the fifth consecutive year that R1 has been recognized by KLAS Research, a trusted source of insights for healthcare organizations seeking to make informed decisions about their partners.

What does Best in KLAS for R1 mean for our clients?  

Best in KLAS designations are awarded by the people and institutions we serve, providing proof of our effectiveness to others in the industry. R1 delivers cutting- edge automation, extensive expertise, and strong operational results, which contributed to improved financial outcomes and better patient experiences for all of our clients. We believe R1 is a reliable partner offering the comprehensive solutions providers need for their financial health, and Best in KLAS awards prove that our clients see it too.  

“Congratulations to the 2025 winners of the Best in KLAS awards! Winning a Best in KLAS award signifies a commitment to delivering outstanding value and innovation to healthcare providers and patients alike,” said Adam Gale, KLAS CEO. “It is my hope that these awards inspire the winners and other companies to reach new heights.” 

In which category is R1 recognized as Best in KLAS?  

Government Reimbursement Services – Government reimbursement services assist healthcare providers in navigating complex regulations to secure accurate payments from government programs like Medicare and Medicaid. These services are crucial for ensuring compliance, optimizing revenue and addressing financial challenges, helping providers to remain efficient while delivering quality care to their patients.  

Faced with increasing regulatory and contractual challenges from those government payers, healthcare providers often struggle to maximize revenue. We combine advanced automation, artificial intelligence and extensive knowledge of healthcare regulations to tackle these challenges for our clients. Through employee training and process enhancements, we address core issues, driving improved financial outcomes for our clients.  

In August 2024, a director said, “Several years ago, we were using a different firm. We met with someone who worked at R1 RCM, and they gave us good pricing. We have been very pleased with their work. We feel like they do a better job with our bad debts than the previous firm did. I haven’t really had any desire to look elsewhere.” 

In May 2024, a vice president said, “I love R1. They have great people. And the software tools they provide make me look good, so how could I not like them? R1 will throw more things in to prove some value, and then they will prove the value and ask me whether I want more work from them.”  

Another vice president said, in September 2024, “The government reimbursement services from R1 RCM provide great value. We also utilize other services that have demonstrated opportunities for improvement. This service is efficient, and the team level of expertise is appreciated.”  

What led to our Best in KLAS recognition?   

With a patient-centered focus embedded throughout the revenue cycle, R1 empowers clients with greater visibility into key performance metrics. This transparency uncovers hidden revenue opportunities and prevents potential revenue loss that might otherwise go undetected.  

R1’s innovative platform integrates data seamlessly, creating a dynamic feedback loop that optimizes every element of the revenue cycle. This approach delivers consistency and efficiency levels that most hospitals, health systems and physician practices would find challenging to achieve independently. 

Our solutions address critical revenue cycle obstacles, such as rising operational costs and ongoing staffing shortages. By leveraging scalable, proven RCM partnership models, we strengthen our customer’s infrastructure, delivering sustainable revenue growth while reducing administrative complexities. 

The R1 Difference  

R1 provides comprehensive revenue cycle solutions tailored for hospitals, health systems and physician groups across hospital-based, ambulatory, and specialty care settings. We collaborate with organizations of all sizes, leveraging a robust delivery network that combines offshore RCM resources with onshore centers of excellence. As a valued partner, you’ll benefit from the expertise of the largest and most skilled team of RCM professionals. 

At R1, your success drives everything we do. That’s why we offer partnership models designed to deliver measurable improvements in outcomes. Our dedication is focused on helping your organization achieve peak performance in revenue cycle management. 

At R1, we deeply value building genuine partnerships that deliver remarkable results for our clients. These awards are especially meaningful to us because they provide an opportunity to hear client feedback that reinforces the benefits of collaborating with us.