FINANCIAL
EXCELLENCE

ACHIEVED.

Revenue Cycle Management

Run the State-of-the-Art Revenue Cycle You’ve Always Envisioned

Hospitals and health systems are inundated with challenges that can impede financial performance – rising care costs, alternative payment models, growth through consolidation, consumerism and the desire for a better patient experience.

R1 helps you navigate these challenges with a turnkey, end-to-end revenue cycle management solution fueled by intelligent automation and proven practices spanning all settings of care

With R1, you’ll have the revenue cycle you’ve always envisioned – one that fosters higher patient satisfaction, reduces costs and improves revenue.

What sets R1 apart

  • 16+ years of proven experience partnering with complex health systems
  • Demonstrable ROI and patient experience improvements
  • $35B+ of net patient revenue under management across settings of care
  • $2.5B+ in revenue improvement and $500M+ in cost reduction delivered
  • 160+ best practice operating methods
  • Purpose-built, integrated technology platform (front, middle and back)
  • Dedicated and scaled customer onboarding organization
  • Wholly owned and managed global scaled delivery platform

Flexible Engagement Approach

R1’s partnership models are tailored to meet your needs. Whether you choose a co-managed or an operating partnership, R1 takes full accountability for your RCM operations. We deliver on mutually agreed upon results for net patient revenue, total cost to collect, patient experience and more.

Co-Managed Partnership

Operating Partnership

Purpose-built technology platform

Comprehensive playbook of best practices and proven processes

Performance data and analytics platform

Mutually agreed upon financial and patient experience goals

R1 leaders complement existing staff

Transition of control and onboarding of existing staff to R1

Full risk infrastructure partner

The truth is in the numbers

Our proven model delivers real results.

NET PATIENT
REVENUE

INCREASED

Up To

5%

COST TO
COLLECT

MINIMIZED

Up To

15%

NET PROMOTER
SCORES

IMPROVED

 

>60

DENIAL
WRITE OFFS

REDUCED

Up To

50%

BAD DEBT
EXPENSE

LOWERED

Up To

25%

A/R
DAYS

REDUCED

Up To

15%

REPORT: Revenue Cycle Priorities for Hospital Executives

As the US healthcare industry evolves, growing consumerism and operational complexity across the healthcare industry are placing enormous strain on hospitals and health systems, forcing them to transform their revenue cycle operations. Read this research report to learn what initiatives revenue cycle executives have prioritized over the next 12-16 months.

Read Report

Solutions that drive ease, efficiency and profitability

R1 offers an end-to-end, technology-driven RCM platform that integrates with existing infrastructure to help solve your toughest financial challenges:

Patient Experience Digital Platform

Accelerate payments and provide the consumer self-service experience patients want.

Financial Clearance

Set patient payment expectations and guide financial advocacy.

Patient Friendly Billing

Offer options such as online bill pay, automated payment plans and omni-channel customer service.

Coding Management and Education

Achieve speed, accuracy and appropriate payment.

Denial Management and Prevention

Ensure full reimbursement and proactively address chronic errors to stop denials before they happen..

VBR Enablement

Foster coordinated, proactive care via reminders for wellness visits and preventative appointments.

End-to-End RCM Process Automation

Reduce cost to collect, speed payment and allow staff to focus on strategic and patient-facing tasks.

You can trust your revenue cycle to R1

  • Patient Experience
  • Revenue Integrity
  • Physician Advisory
  • Coding Management
  • Business Office

Patient Experience

 

> 60

achievement in Net Promoter Scores

 

20%

reduction in front- end denials

 

45%

cost savings in patient access areas

 

20%

yield improvement in patient collections

Revenue Integrity

 

1.5%

increase in net revenue

 

60 Days

to realize cash flow gains

 

150+

successful revenue integrity programs deployed

Physician Advisory

 

68%

clinical denial recovery rates

 

65%

success rate in payer
peer-to-peer cases

Coding Management

 

30%

reduction in DNFB

 

2-3x

more coding capability

 

3-5x

more quality
assurance coverage

Business Office

 

$1.5B

funding secured for uninsured patients each year

 

34%

increase in insurance payments collected

 

90%

conversion rate of self-pay referrals to Medicaid funding

What R1 clients are saying

“Partnering with R1 aligns with our philosophy of letting those who are superbly skilled in key operational areas, such as revenue cycle management, do what they do best so we can do what we do best – which is provide excellent patient care.”

Dr. Marc Harrison

President & CEO
Intermountain Healthcare

“R1 is changing the way the revenue cycle is managed by redefining its processes and then maximizing the use of intelligent automation. We believe this will help Intermountain and healthcare providers across the country improve their financial results and the patients’ experience.”

Bert Zimmerli

EVP, Chief Financial Officer
Intermountain Healthcare

“I've been impressed with the focus R1 has on the patient and making it easy for the patient. Of course the financial impacts are important, but to me it’s about providing patients with a better environment so they want to come back to your facility. I think that the opportunity with R1 creates a better environment for the patient and we will be able to grow our volume and revenue and achieve a better outcome.”

Randy Cooper

SVP, Operations Finance
Quorum Health

Gain visibility across the entire revenue cycle

Continuous performance improvement requires visibility into enterprise-wide data, ongoing vigilance and accountability to act on the findings. R1's performance management capabilities deliver continuing alignment and adherence to agreed-upon results by leveraging:

  • A dedicated team of revenue cycle performance experts
  • Over 300 real-time, in-process metrics and proprietary analytics
  • Consistent communication and complete visibility across the enterprise
1-Perf Mgmt Opening

 

Ready to talk?

Learn how R1 can help your organization transform
financial performance and patient experience.

Contact Us