FINANCIAL
EXCELLENCE
ACHIEVED.
Revenue Cycle Management
Run the State-of-the-Art Revenue Cycle You’ve Always Envisioned
Hospitals and health systems are inundated with challenges that can impede financial performance – rising care costs, alternative payment models, growth through consolidation, consumerism and the desire for a better patient experience.
R1 helps you navigate these challenges with a turnkey, end-to-end revenue cycle management solution fueled by intelligent automation and proven practices spanning all settings of care
With R1, you’ll have the revenue cycle you’ve always envisioned – one that fosters higher patient satisfaction, reduces costs and improves revenue.
What sets R1 apart
- 16+ years of proven experience partnering with complex health systems
- Demonstrable ROI and patient experience improvements
- $35B+ of net patient revenue under management across settings of care
- $2.5B+ in revenue improvement and $500M+ in cost reduction delivered
- 160+ best practice operating methods
- Purpose-built, integrated technology platform (front, middle and back)
- Dedicated and scaled customer onboarding organization
- Wholly owned and managed global scaled delivery platform
The truth is in the numbers
Our proven model delivers real results.
NET PATIENT
REVENUE
INCREASED
Up To
5%
COST TO
COLLECT
MINIMIZED
Up To
15%
NET PROMOTER
SCORES
IMPROVED
>60
DENIAL
WRITE OFFS
REDUCED
Up To
50%
BAD DEBT
EXPENSE
LOWERED
Up To
25%
A/R
DAYS
REDUCED
Up To
15%
REPORT: Revenue Cycle Priorities for Hospital Executives
As the US healthcare industry evolves, growing consumerism and operational complexity across the healthcare industry are placing enormous strain on hospitals and health systems, forcing them to transform their revenue cycle operations. Read this research report to learn what initiatives revenue cycle executives have prioritized over the next 12-16 months.
Solutions that drive ease, efficiency and profitability
R1 offers an end-to-end, technology-driven RCM platform that integrates with existing infrastructure to help solve your toughest financial challenges:
Patient Experience Digital Platform
Accelerate payments and provide the consumer self-service experience patients want.
Financial Clearance
Set patient payment expectations and guide financial advocacy.
Patient Friendly Billing
Offer options such as online bill pay, automated payment plans and omni-channel customer service.
Coding Management and Education
Achieve speed, accuracy and appropriate payment.
Denial Management and Prevention
Ensure full reimbursement and proactively address chronic errors to stop denials before they happen..
VBR Enablement
Foster coordinated, proactive care via reminders for wellness visits and preventative appointments.
End-to-End RCM Process Automation
Reduce cost to collect, speed payment and allow staff to focus on strategic and patient-facing tasks.
You can trust your revenue cycle to R1
- Patient Experience
- Revenue Integrity
- Physician Advisory
- Coding Management
- Business Office
Patient Experience
> 60
achievement in Net Promoter Scores
20%
reduction in front- end denials
45%
cost savings in patient access areas
20%
yield improvement in patient collections
Revenue Integrity
1.5%
increase in net revenue
60 Days
to realize cash flow gains
150+
successful revenue integrity programs deployed
Physician Advisory
68%
clinical denial recovery rates
65%
success rate in payer
peer-to-peer cases
Coding Management
30%
reduction in DNFB
2-3x
more coding capability
3-5x
more quality
assurance coverage
Business Office
$1.5B
funding secured for uninsured patients each year
34%
increase in insurance payments collected
90%
conversion rate of self-pay referrals to Medicaid funding
What R1 clients are saying
“Partnering with R1 aligns with our philosophy of letting those who are superbly skilled in key operational areas, such as revenue cycle management, do what they do best so we can do what we do best – which is provide excellent patient care.”
Dr. Marc Harrison
President & CEO
Intermountain Healthcare
“R1 is changing the way the revenue cycle is managed by redefining its processes and then maximizing the use of intelligent automation. We believe this will help Intermountain and healthcare providers across the country improve their financial results and the patients’ experience.”
Bert Zimmerli
EVP, Chief Financial Officer
Intermountain Healthcare
“I've been impressed with the focus R1 has on the patient and making it easy for the patient. Of course the financial impacts are important, but to me it’s about providing patients with a better environment so they want to come back to your facility. I think that the opportunity with R1 creates a better environment for the patient and we will be able to grow our volume and revenue and achieve a better outcome.”
Randy Cooper
SVP, Operations Finance
Quorum Health
Gain visibility across the entire revenue cycle
Continuous performance improvement requires visibility into enterprise-wide data, ongoing vigilance and accountability to act on the findings. R1's performance management capabilities deliver continuing alignment and adherence to agreed-upon results by leveraging:
- A dedicated team of revenue cycle performance experts
- Over 300 real-time, in-process metrics and proprietary analytics
- Consistent communication and complete visibility across the enterprise
