Facing constant pressure from high consumer expectations, shrinking margins and growing provider burnout, health systems need strategies that strengthen relationships and build sustainable long-term growth. As many organizations focus on digital front door initiatives, they are finding that patient experience point solutions do not address the underlying revenue cycle processes that are so critical to the patient journey. This panel of healthcare leaders share their experiences using streamlined, automated order and prior authorization processes to build strong relationships with referring providers, engage patients in their own care with self-service tools, and improve the entire revenue cycle end to end.
Watch this webinar to hear practical strategies for removing friction for consumers and providers from two leading health systems and learn how they:
Franco Grippo, MS, FACHE, RT(N)
Assistant Vice President of Operations, Barnabas Health Ambulatory Care Center, Livingston, NJ
Corporate Director of Patient Access, Baptist Health Care, Pensacola, FL
SVP Product & Technology, R1 RCM