patient revenue performance.

R1 Entri™ Pay unites digital-first technology with personalized services to capture both revenue and loyalty.

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Reimagine the payment experience.

Adventist Health partnered with R1 for digital-first self-service technologies that make it easier for people to access care – from intake to payment.

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Invest in modern patient experiences.

Learn about six pitfalls to avoid in a healthcare call center to drive more cash.

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Align incentives with a partner who delivers for patients and health systems alike.

As your strategic RCM partner, R1 aligns financial incentives to create synergy between our self-service platform and integrated services – all driven by sophisticated data analytics – to enable clients to overcome labor challenges, reduce operating costs and minimize bad debt while increasing patient revenue and loyalty.

Digital Self-Service Platform

Give patients convenient tools to manage everything on their own.

Inbound Customer Service

Greet patients with personalized service by highly-trained agents.

Outbound Account Servicing

Maximize patient account resolution with micro-targeting and proven results.

Propensity-to-Pay Algorithms

Employ R1’s data and proprietary algorithms to offer personalized, customizable payment plans.

Entri Pay

One-Stop Patient Payments

Give patients a consolidated view and flexible options to manage accounts for their household.

Seamless EHR Integration

Complement your patient-facing tools by integrating the payment experience.

Rapid Patient Onboarding

Employ a proven consumer outreach playbook and single sign-on to achieve fast, broad patient adoption.

Technology-Enabled Workflows

Enable RCM staff with technology that frees up time for more satisfying patient interactions.

R1 has the expertise, technology and services to make billing a patient loyalty driver.

  • Market-leading, digital-first patient financial engagement technology
  • Globally scalable, compassionate managed services
  • Unmatched consumer finance, human-centered design and consumer service expertise
  • Aligned incentives for optimal technology and service synergy
  • Advanced analytics and intelligent automation

The Frictionless Revenue Cycle and Patient Care Journey

Learn how to embrace a patient-centric revenue cycle strategy to reduce friction, lower costs and achieve faster account resolution.

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The results will amaze you.

Combine digital-first technology with compassionate services



Up to

reduction in cost to collect




first-call resolution rate



Up to

revenue lift across patient AR

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Learn how we reimagine patient financial engagement with solutions that streamline the patient experience, drive operational efficiency and improve financial performance