News

Blog Post
Patient Experience
Revenue Cycle

Rod NichollsMarch 20, 2020

Putting the Patient First: HealthLeaders Addresses Top Five Actions Healthcare Executives Can Take to Prioritize Patient Experience

Now more than ever in healthcare, the focus is on the patient—and what they need from providers and payers in order to have the ideal patient experience.  As we embark on a new decade, it’s exciting to see organizations showing signs of being more open to investing in revenue cycle technology that gives ...

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Article
Automation
Physician Services
Revenue Cycle

Joe Polaris for Physicians PracticeMarch 18, 2020

Automation Can Standardize RCM Workflows and Provide Price Transparency

Given CY 2020’s Hospital Price Transparency Requirements, which take effect January 1, 2021, there has been a huge push in the healthcare industry to not only provide financial clarity to patients, but also deliver on rising overall consumer expectations in order to stay competitive. While price ...

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Article
Consumerism
Patient Experience
Physician Services

Richard Lopez del Rincon for MGMAMarch 16, 2020

Creating Access and Engagement Across the Revenue Cycle

In the wake of the 2019 White House Executive Order mandating price transparency,1 many healthcare organizations have accelerated plans to enable greater cost transparency. Physician practices can substantially strengthen these plans by acknowledging that such transparency is ...

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Best Practices
Partnership
Podcast
Revenue Cycle

Joe Polaris for HFMAMarch 13, 2020

Joe Polaris Talks Risk and Benefits of M&A and How to Achieve Consumerism Goals with HFMA

Hospital M&A activities have been trending up in recent years, and with the promised economies of scale it seems like an attractive option. However, according to Joe Polaris, Senior Vice President of Product Technology at R1, achieving the desired benefits of consolidation can be difficult.  Joe recently ...

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Automation
Blog Post
Revenue Cycle
RPA

Chris IngersollMarch 9, 2020

The Key to Generating Real ROI When Automating the Revenue Cycle: A Trusted Partner

Technologies under the general category of “automation” include artificial intelligence (AI), machine learning, robotic process automation (RPA), and self-service tools which can improve efficiency or replace entirely the work human administrators do today. The revenue cycle traditionally is a complex operational ...

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Billing
Blog Post
Physician Services
Quality Programs

Lynn Guerrant BSN, MSFebruary 28, 2020

Survival Strategies for Independent Practices in a Value-Based Environment

With the advent of MACRA, CMS has begun to shift healthcare reimbursement from fee-for-service to one based on achievement of value-based metrics.  The goals of Value-based care are to improve care quality and lower costs.  Independent providers must overhaul their financial and clinical processes to ...

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Best Practices
Blog Post
Collections
Physician Services

Richard Lopez del RinconFebruary 20, 2020

Five Ways to Decrease Patient No Shows in Physician Practices

Patients who do not show up for scheduled appointments disrupt practice flow by taking dedicated time slots away from other patients and negatively impact the productivity of both the provider and staff. Practices often waive ‘no shows’ as a normal part of business but when translated to a bottom-line impact, ...

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Article
CMS
Hospital Management
Medicare
Physician Advisory

Dr. Ronald HirschFebruary 20, 2020

New Technology: Price it Right, or Else

There is nothing wrong with adjusting prices to fit your cost-to-charge ratio. New technologies have always posed a financial challenge to hospitals. While they want to provide cutting-edge care to patients, unless a positive margin can be maintained, the costs of those technologies can quickly lead to ...

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Best Practices
Blog Post
Physician Services
Quality Programs

Lynn Guerrant BSN, MSJanuary 31, 2020

Six Important Steps in Creating a Quality Improvement Team for a Physician Practice

Quality and value seem to be two of the most elusive words in health care today. The debate over how to define, measure, and achieve quality and value, stretches from shore to shore, across all specialties and to the top reaches of our government. While definitions and rules change with startling rapidity, one ...

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Blog Post
Payer Mix
Physician Services

Brooks BabcockJanuary 31, 2020

How Your Independent Practice Can Better Negotiate with Payers

Actively negotiating with payers is an important aspect of both practice management and revenue cycle management activities for independent medical practices. Although the impact can be significant, most providers have had little to no experience doing so or have not seen much success in past negotiations, ...

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