Whitepaper

Winning at Consumerism After the COVID-19 Crisis

Four strategies to regain market share through patient engagement

As healthcare organizations move beyond the urgent crisis caused by the COVID-19 pandemic, winners and losers will emerge. Consumerism and patient engagement are among the key initiatives that can set providers apart and help them gain back market share.

COVID-19 has irrevocably changed what patients want from their healthcare experience. In this whitepaper, you’ll learn how to develop a patient experience strategy that meets these post-COVID-19 expectations, leverages key lessons from other industries, and addresses the price transparency law’s requirements that are slated to take effect January 1, 2021.

Consumerism-COVID

Download our whitepaper today

In this report, you will gain insight into:

  • Strategies for giving patients an optimal post-COVID-19 experience

  • What “personal price estimation” is and how it can be a competitive differentiator

  • How to create a more patient-centric revenue cycle through automation and self-service